Daily Papers

Business process automation (BPA) that leverages Large Language Models (LLMs) to convert natural language (NL) instructions into structured business process artifacts is becoming a hot research topic. This paper makes two technical contributions -- (i) FLOW-BENCH, a high quality dataset of paired natural language instructions and structured business process definitions to evaluate NL-based BPA tools, and support bourgeoning research in this area, and (ii) FLOW-GEN, our approach to utilize LLMs to translate natural language into an intermediate representation with Python syntax that facilitates final conversion into widely adopted business process definition languages, such as BPMN and DMN. We bootstrap FLOW-BENCH by demonstrating how it can be used to evaluate the components of FLOW-GEN across eight LLMs of varying sizes. We hope that FLOW-GEN and FLOW-BENCH catalyze further research in BPA making it more accessible to novice and expert users.

Business Process Management (BPM) aims to improve organizational activities and their outcomes by managing the underlying processes. To achieve this, it is often necessary to consider information from various sources, including unstructured textual documents. Therefore, researchers have developed several BPM-specific solutions that extract information from textual documents using Natural Language Processing techniques. These solutions are specific to their respective tasks and cannot accomplish multiple process-related problems as a general-purpose instrument. However, in light of the recent emergence of Large Language Models (LLMs) with remarkable reasoning capabilities, such a general-purpose instrument with multiple applications now appears attainable. In this paper, we illustrate how LLMs can accomplish text-related BPM tasks by applying a specific LLM to three exemplary tasks: mining imperative process models from textual descriptions, mining declarative process models from textual descriptions, and assessing the suitability of process tasks from textual descriptions for robotic process automation. We show that, without extensive configuration or prompt engineering, LLMs perform comparably to or better than existing solutions and discuss implications for future BPM research as well as practical usage.

Large Language Models (LLMs) are increasingly used for boosting organizational efficiency and automating tasks. While not originally designed for complex cognitive processes, recent efforts have further extended to employ LLMs in activities such as reasoning, planning, and decision-making. In business processes, such abilities could be invaluable for leveraging on the massive corpora LLMs have been trained on for gaining deep understanding of such processes. In this work, we plant the seeds for the development of a benchmark to assess the ability of LLMs to reason about causal and process perspectives of business operations. We refer to this view as Causally-augmented Business Processes (BP^C). The core of the benchmark comprises a set of BP^C related situations, a set of questions about these situations, and a set of deductive rules employed to systematically resolve the ground truth answers to these questions. Also with the power of LLMs, the seed is then instantiated into a larger-scale set of domain-specific situations and questions. Reasoning on BP^C is of crucial importance for process interventions and process improvement. Our benchmark could be used in one of two possible modalities: testing the performance of any target LLM and training an LLM to advance its capability to reason about BP^C.

Business Process Management Systems (BPMS) represent a technology that automates business processes, connecting users to their tasks. There are many business processes within the port activity that can be improved through the use of more efficient technologies and BPMS in particular, which can help to coordinate and automate critical processes such as cargo manifests, customs declaration the management of scales, or dangerous goods, traditionally supported by EDI technologies. These technologies could be integrated with BPMS, modernizing port logistics management. The aim of this work is to demonstrate, through a systematic analysis of the literature, the state of the art in BPMS research in the port industry. For this, a systematic review of the literature of the last ten years was carried out. The works generated by the search were subsequently analysed and filtered. After the investigation, it is discovered that the relationship between BPMS and the port sector is practically non-existent which represents an important gap to be covered and a future line of research.

Process extraction from text is an important task of process discovery, for which various approaches have been developed in recent years. However, in contrast to other information extraction tasks, there is a lack of gold-standard corpora of business process descriptions that are carefully annotated with all the entities and relationships of interest. Due to this, it is currently hard to compare the results obtained by extraction approaches in an objective manner, whereas the lack of annotated texts also prevents the application of data-driven information extraction methodologies, typical of the natural language processing field. Therefore, to bridge this gap, we present the PET dataset, a first corpus of business process descriptions annotated with activities, gateways, actors, and flow information. We present our new resource, including a variety of baselines to benchmark the difficulty and challenges of business process extraction from text. PET can be accessed via huggingface.co/datasets/patriziobellan/PET

Large Language Models (LLMs) are increasingly applied for Process Modeling (PMo) tasks such as Process Model Generation (PMG). To support these tasks, researchers have introduced a variety of Process Model Representations (PMRs) that serve as model abstractions or generation targets. However, these PMRs differ widely in structure, complexity, and usability, and have never been systematically compared. Moreover, recent PMG approaches rely on distinct evaluation strategies and generation techniques, making comparison difficult. This paper presents the first empirical study that evaluates multiple PMRs in the context of PMo with LLMs. We introduce the PMo Dataset, a new dataset containing 55 process descriptions paired with models in nine different PMRs. We evaluate PMRs along two dimensions: suitability for LLM-based PMo and performance on PMG. Mermaid achieves the highest overall score across six PMo criteria, whereas BPMN text delivers the best PMG results in terms of process element similarity.

Business Process Model and Notation (BPMN) is a widely adopted standard for representing complex business workflows. While BPMN diagrams are often exchanged as visual images, existing methods primarily rely on XML representations for computational analysis. In this work, we present a pipeline that leverages Vision-Language Models (VLMs) to extract structured JSON representations of BPMN diagrams directly from images, without requiring source model files or textual annotations. We also incorporate optical character recognition (OCR) for textual enrichment and evaluate the generated element lists against ground truth data derived from the source XML files. Our approach enables robust component extraction in scenarios where original source files are unavailable. We benchmark multiple VLMs and observe performance improvements in several models when OCR is used for text enrichment. In addition, we conducted extensive statistical analyses of OCR-based enrichment methods and prompt ablation studies, providing a clearer understanding of their impact on model performance.

This paper introduces Opus, a novel framework for generating and optimizing Workflows tailored to complex Business Process Outsourcing (BPO) use cases, focusing on cost reduction and quality enhancement while adhering to established industry processes and operational constraints. Our approach generates executable Workflows from Intention, defined as the alignment of Client Input, Client Output, and Process Context. These Workflows are represented as Directed Acyclic Graphs (DAGs), with nodes as Tasks consisting of sequences of executable Instructions, including tools and human expert reviews. We adopt a two-phase methodology: Workflow Generation and Workflow Optimization. In the Generation phase, Workflows are generated using a Large Work Model (LWM) informed by a Work Knowledge Graph (WKG) that encodes domain-specific procedural and operational knowledge. In the Optimization phase, Workflows are transformed into Workflow Graphs (WFGs), where optimal Workflows are determined through path optimization. Our experiments demonstrate that state-of-the-art Large Language Models (LLMs) face challenges in reliably retrieving detailed process data as well as generating industry-compliant workflows. The key contributions of this paper include: - The integration of a Work Knowledge Graph (WKG) into a Large Work Model (LWM), enabling the generation of context-aware, semantically aligned, structured and auditable Workflows. - A two-phase approach that combines Workflow Generation from Intention with graph-based Workflow Optimization. - Opus Alpha 1 Large and Opus Alpha 1 Small, models that outperform state-of-the-art LLMs by 38\% and 29\% respectively in Workflow Generation for a Medical Coding use case.

Modern business environments demand continuous reconfiguration of cross-functional processes, yet most enterprise systems remain organized around siloed departments, rigid workflows, and hard-coded automation. Meanwhile, large language models (LLMs) demonstrate strong capabilities in interpreting natural language and synthesizing unstructured information, but they lack deterministic, auditable execution of complex business logic. We introduce Autonomous Business System (AUTOBUS), a system that integrates LLM-based AI agents, predicate-logic programming, and business-semantics-centric enterprise data into a unified neuro-symbolic architecture for executing end-to-end business initiatives. AUTOBUS models a business initiative as a network of interrelated tasks with explicit pre- and post-conditions, required data, evaluation rules, and API-level actions. Enterprise data is organized as a knowledge graph, whose entities, relationships, and constraints are translated into logic facts and foundational rules that ground reasoning and ensure semantic consistency. Core AI agents synthesize task instructions, enterprise semantics, and available tools into task-specific logic programs, which are executed by a logic engine that enforces constraints, coordinates auxiliary tools, and produces deterministic outcomes. Humans specify task instructions, define and maintain business semantics and policies, curate tools, and supervise high-impact or ambiguous decisions, ensuring accountability and adaptability. We detail the AUTOBUS architecture, the structure of AI-generated logic programs, and the human-AI collaboration model and present a case study that demonstrates accelerated time to market in a data-rich organization. A reference implementation of the case study is available at https://github.com/cecilpang/autobus-paper.

The process mining community has recently recognized the potential of large language models (LLMs) for tackling various process mining tasks. Initial studies report the capability of LLMs to support process analysis and even, to some extent, that they are able to reason about how processes work. This latter property suggests that LLMs could also be used to tackle process mining tasks that benefit from an understanding of process behavior. Examples of such tasks include (semantic) anomaly detection and next activity prediction, which both involve considerations of the meaning of activities and their inter-relations. In this paper, we investigate the capabilities of LLMs to tackle such semantics-aware process mining tasks. Furthermore, whereas most works on the intersection of LLMs and process mining only focus on testing these models out of the box, we provide a more principled investigation of the utility of LLMs for process mining, including their ability to obtain process mining knowledge post-hoc by means of in-context learning and supervised fine-tuning. Concretely, we define three process mining tasks that benefit from an understanding of process semantics and provide extensive benchmarking datasets for each of them. Our evaluation experiments reveal that (1) LLMs fail to solve challenging process mining tasks out of the box and when provided only a handful of in-context examples, (2) but they yield strong performance when fine-tuned for these tasks, consistently surpassing smaller, encoder-based language models.

This paper presents BPMN Assistant, a tool that leverages Large Language Models (LLMs) for natural language-based creation and editing of BPMN diagrams. A specialized JSON-based representation is introduced as a structured alternative to the direct handling of XML to enhance the accuracy of process modifications. Process generation quality is evaluated using Graph Edit Distance (GED) and Relative Graph Edit Distance (RGED), while editing performance is evaluated with a binary success metric. Results show that JSON and XML achieve similar similarity scores in generation, but JSON offers greater reliability, faster processing, and significantly higher editing success rates. We discuss key trade-offs, limitations, and future improvements. The implementation is available at https://github.com/jtlicardo/bpmn-assistant.

Process-driven dialogue systems, which operate under strict predefined process constraints, are essential in customer service and equipment maintenance scenarios. Although Large Language Models (LLMs) have shown remarkable progress in dialogue and reasoning, they still struggle to solve these strictly constrained dialogue tasks. To address this challenge, we construct Process Flow Dialogue (PFDial) dataset, which contains 12,705 high-quality Chinese dialogue instructions derived from 440 flowcharts containing 5,055 process nodes. Based on PlantUML specification, each UML flowchart is converted into atomic dialogue units i.e., structured five-tuples. Experimental results demonstrate that a 7B model trained with merely 800 samples, and a 0.5B model trained on total data both can surpass 90% accuracy. Additionally, the 8B model can surpass GPT-4o up to 43.88% with an average of 11.00%. We further evaluate models' performance on challenging backward transitions in process flows and conduct an in-depth analysis of various dataset formats to reveal their impact on model performance in handling decision and sequential branches. The data is released in https://github.com/KongLongGeFDU/PFDial.

Recent advancements in large language models (LLMs) have driven a revolutionary paradigm shift in process automation from Robotic Process Automation to Agentic Process Automation by automating the workflow orchestration procedure based on LLMs. However, existing LLMs (even the advanced OpenAI GPT-4o) are confined to achieving satisfactory capability in workflow orchestration. To address this limitation, we present WorkflowLLM, a data-centric framework elaborately designed to enhance the capability of LLMs in workflow orchestration. It first constructs a large-scale fine-tuning dataset WorkflowBench with 106,763 samples, covering 1,503 APIs from 83 applications across 28 categories. Specifically, the construction process can be divided into three phases: (1) Data Collection: we collect real-world workflow data from Apple Shortcuts and RoutineHub, transcribing them into Python-style code. We further equip them with generated hierarchical thought via ChatGPT. (2) Query Expansion: we prompt ChatGPT to generate more task queries to enrich the diversity and complexity of workflows. (3) Workflow Generation: we leverage an annotator model trained on collected data to generate workflows for synthesized queries. Finally, we merge the synthetic samples that pass quality confirmation with the collected samples to obtain the WorkflowBench. Based on WorkflowBench, we fine-tune Llama-3.1-8B to obtain WorkflowLlama. Our experiments show that WorkflowLlama demonstrates a strong capacity to orchestrate complex workflows, while also achieving notable generalization performance on previously unseen APIs. Additionally, WorkflowBench exhibits robust zero-shot generalization capabilities on an out-of-distribution task planning dataset, T-Eval. Our data and code are available at https://github.com/OpenBMB/WorkflowLLM.

In this report we describe the development of Command A, a powerful large language model purpose-built to excel at real-world enterprise use cases. Command A is an agent-optimised and multilingual-capable model, with support for 23 languages of global business, and a novel hybrid architecture balancing efficiency with top of the range performance. It offers best-in-class Retrieval Augmented Generation (RAG) capabilities with grounding and tool use to automate sophisticated business processes. These abilities are achieved through a decentralised training approach, including self-refinement algorithms and model merging techniques. We also include results for Command R7B which shares capability and architectural similarities to Command A. Weights for both models have been released for research purposes. This technical report details our original training pipeline and presents an extensive evaluation of our models across a suite of enterprise-relevant tasks and public benchmarks, demonstrating excellent performance and efficiency.

Large Language Models (LLMs) have the potential to semi-automate some process mining (PM) analyses. While commercial models are already adequate for many analytics tasks, the competitive level of open-source LLMs in PM tasks is unknown. In this paper, we propose PM-LLM-Benchmark, the first comprehensive benchmark for PM focusing on domain knowledge (process-mining-specific and process-specific) and on different implementation strategies. We focus also on the challenges in creating such a benchmark, related to the public availability of the data and on evaluation biases by the LLMs. Overall, we observe that most of the considered LLMs can perform some process mining tasks at a satisfactory level, but tiny models that would run on edge devices are still inadequate. We also conclude that while the proposed benchmark is useful for identifying LLMs that are adequate for process mining tasks, further research is needed to overcome the evaluation biases and perform a more thorough ranking of the competitive LLMs.

In the field of business data analysis, the ability to extract actionable insights from vast and varied datasets is essential for informed decision-making and maintaining a competitive edge. Traditional rule-based systems, while reliable, often fall short when faced with the complexity and dynamism of modern business data. Conversely, Artificial Intelligence (AI) models, particularly Large Language Models (LLMs), offer significant potential in pattern recognition and predictive analytics but can lack the precision necessary for specific business applications. This paper explores the efficacy of hybrid approaches that integrate the robustness of rule-based systems with the adaptive power of LLMs in generating actionable business insights.

Workflows are a fundamental component of automation in enterprise platforms, enabling the orchestration of tasks, data processing, and system integrations. Despite being widely used, building workflows can be complex, often requiring manual configuration through low-code platforms or visual programming tools. To simplify this process, we explore the use of generative foundation models, particularly vision-language models (VLMs), to automatically generate structured workflows from visual inputs. Translating hand-drawn sketches or computer-generated diagrams into executable workflows is challenging due to the ambiguity of free-form drawings, variations in diagram styles, and the difficulty of inferring execution logic from visual elements. To address this, we introduce StarFlow, a framework for generating structured workflow outputs from sketches using vision-language models. We curate a diverse dataset of workflow diagrams -- including synthetic, manually annotated, and real-world samples -- to enable robust training and evaluation. We finetune and benchmark multiple vision-language models, conducting a series of ablation studies to analyze the strengths and limitations of our approach. Our results show that finetuning significantly enhances structured workflow generation, outperforming large vision-language models on this task.

The ISO 26262 standard from 2016 represents the state of the art for a safety-guided development of safety-critical electric/electronic vehicle systems. These vehicle systems include advanced driver assistance systems and vehicle guidance systems. The development process proposed in the ISO 26262 standard is based upon multiple V-models, and defines activities and work products for each process step. In many of these process steps, scenario based approaches can be applied to achieve the defined work products for the development of automated driving functions. To accomplish the work products of different process steps, scenarios have to focus on various aspects like a human understandable notation or a description via time-space variables. This leads to contradictory requirements regarding the level of detail and way of notation for the representation of scenarios. In this paper, the authors present requirements for the representation of scenarios in different process steps defined by the ISO 26262 standard, propose a consistent terminology based on prior publications for the identified levels of abstraction, and demonstrate how scenarios can be systematically evolved along the phases of the development process outlined in the ISO 26262 standard.

The recent emergence and adoption of Machine Learning technology, and specifically of Large Language Models, has drawn attention to the need for systematic and transparent management of language data. This work proposes an approach to global language data governance that attempts to organize data management amongst stakeholders, values, and rights. Our proposal is informed by prior work on distributed governance that accounts for human values and grounded by an international research collaboration that brings together researchers and practitioners from 60 countries. The framework we present is a multi-party international governance structure focused on language data, and incorporating technical and organizational tools needed to support its work.

Artificial intelligence has great potential for accelerating the design and engineering of chemical processes. Recently, we have shown that transformer-based language models can learn to auto-complete chemical process flowsheets using the SFILES 2.0 string notation. Also, we showed that language translation models can be used to translate Process Flow Diagrams (PFDs) into Process and Instrumentation Diagrams (P&IDs). However, artificial intelligence methods require big data and flowsheet data is currently limited. To mitigate this challenge of limited data, we propose a new data augmentation methodology for flowsheet data that is represented in the SFILES 2.0 notation. We show that the proposed data augmentation improves the performance of artificial intelligence-based process design models. In our case study flowsheet data augmentation improved the prediction uncertainty of the flowsheet autocompletion model by 14.7%. In the future, our flowsheet data augmentation can be used for other machine learning algorithms on chemical process flowsheets that are based on SFILES notation.

The alignment of large language models is usually done by model providers to add or control behaviors that are common or universally understood across use cases and contexts. In contrast, in this article, we present an approach and architecture that empowers application developers to tune a model to their particular values, social norms, laws and other regulations, and orchestrate between potentially conflicting requirements in context. We lay out three main components of such an Alignment Studio architecture: Framers, Instructors, and Auditors that work in concert to control the behavior of a language model. We illustrate this approach with a running example of aligning a company's internal-facing enterprise chatbot to its business conduct guidelines.

In recent years, large-scale data collection efforts have prioritized the amount of data collected in order to improve the modeling capabilities of large language models. This prioritization, however, has resulted in concerns with respect to the rights of data subjects represented in data collections, particularly when considering the difficulty in interrogating these collections due to insufficient documentation and tools for analysis. Mindful of these pitfalls, we present our methodology for a documentation-first, human-centered data collection project as part of the BigScience initiative. We identified a geographically diverse set of target language groups (Arabic, Basque, Chinese, Catalan, English, French, Indic languages, Indonesian, Niger-Congo languages, Portuguese, Spanish, and Vietnamese, as well as programming languages) for which to collect metadata on potential data sources. To structure this effort, we developed our online catalogue as a supporting tool for gathering metadata through organized public hackathons. We present our development process; analyses of the resulting resource metadata, including distributions over languages, regions, and resource types; and our lessons learned in this endeavor.

In this paper, we introduce the SAP Signavio Academic Models (SAP-SAM) dataset, a collection of hundreds of thousands of business models, mainly process models in BPMN notation. The model collection is a subset of the models that were created over the course of roughly a decade on academic.signavio.com, a free-of-charge software-as-a-service platform that researchers, teachers, and students can use to create business (process) models. We provide a preliminary analysis of the model collection, as well as recommendations on how to work with it. In addition, we discuss potential use cases and limitations of the model collection from academic and industry perspectives.

Typically, tokenization is the very first step in most text processing works. As a token serves as an atomic unit that embeds the contextual information of text, how to define a token plays a decisive role in the performance of a model.Even though Byte Pair Encoding (BPE) has been considered the de facto standard tokenization method due to its simplicity and universality, it still remains unclear whether BPE works best across all languages and tasks. In this paper, we test several tokenization strategies in order to answer our primary research question, that is, "What is the best tokenization strategy for Korean NLP tasks?" Experimental results demonstrate that a hybrid approach of morphological segmentation followed by BPE works best in Korean to/from English machine translation and natural language understanding tasks such as KorNLI, KorSTS, NSMC, and PAWS-X. As an exception, for KorQuAD, the Korean extension of SQuAD, BPE segmentation turns out to be the most effective.

Several previous studies have considered language- and domain-specific large language models (LLMs) as separate topics. This study explores the combination of a non-English language and a high-demand industry domain, focusing on a Japanese business-specific LLM. This type of a model requires expertise in the business domain, strong language skills, and regular updates of its knowledge. We trained a 13-billion-parameter LLM from scratch using a new dataset of business texts and patents, and continually pretrained it with the latest business documents. Further we propose a new benchmark for Japanese business domain question answering (QA) and evaluate our models on it. The results show that our pretrained model improves QA accuracy without losing general knowledge, and that continual pretraining enhances adaptation to new information. Our pretrained model and business domain benchmark are publicly available.

This paper introduces Workflow Intention, a novel framework for identifying and encoding process objectives within complex business environments. Workflow Intention is the alignment of Input, Process and Output elements defining a Workflow's transformation objective interpreted from Workflow Signal inside Business Artefacts. It specifies how Input is processed to achieve desired Output, incorporating quality standards, business rules, compliance requirements and constraints. We adopt an end-to-end Business Artefact Encoder and Workflow Signal interpretation methodology involving four steps: Modality-Specific Encoding, Intra-Modality Attention, Inter-Modality Fusion Attention then Intention Decoding. We provide training procedures and critical loss function definitions. In this paper we introduce the concepts of Workflow Signal and Workflow Intention, where Workflow Signal decomposed into Input, Process and Output elements is interpreted from Business Artefacts, and Workflow Intention is a complete triple of these elements. We introduce a mathematical framework for representing Workflow Signal as a vector and Workflow Intention as a tensor, formalizing properties of these objects. Finally, we propose a modular, scalable, trainable, attention-based multimodal generative system to resolve Workflow Intention from Business Artefacts.

Enterprise resource planning (ERP) software brings resources, data together to keep software-flow within business processes in a company. However, cloud computing's cheap, easy and quick management promise pushes business-owners for a transition from monolithic to a data-center/cloud based ERP. Since cloud-ERP development involves a cyclic process, namely planning, implementing, testing and upgrading, its adoption is realized as a deep recurrent neural network problem. Eventually, a classification algorithm based on long short term memory (LSTM) and TOPSIS is proposed to identify and rank, respectively, adoption features. Our theoretical model is validated over a reference model by articulating key players, services, architecture, functionalities. Qualitative survey is conducted among users by considering technology, innovation and resistance issues, to formulate hypotheses on key adoption factors.

Predictive business process monitoring methods exploit logs of completed cases of a process in order to make predictions about running cases thereof. Existing methods in this space are tailor-made for specific prediction tasks. Moreover, their relative accuracy is highly sensitive to the dataset at hand, thus requiring users to engage in trial-and-error and tuning when applying them in a specific setting. This paper investigates Long Short-Term Memory (LSTM) neural networks as an approach to build consistently accurate models for a wide range of predictive process monitoring tasks. First, we show that LSTMs outperform existing techniques to predict the next event of a running case and its timestamp. Next, we show how to use models for predicting the next task in order to predict the full continuation of a running case. Finally, we apply the same approach to predict the remaining time, and show that this approach outperforms existing tailor-made methods.

Recent releases of pre-trained Large Language Models (LLMs) have gained considerable traction, yet research on fine-tuning and employing domain-specific LLMs remains scarce. This study investigates approaches for fine-tuning and leveraging domain-specific LLMs, highlighting trends in LLMs, foundational models, and methods for domain-specific pre-training. Focusing on the financial sector, it details dataset selection, preprocessing, model choice, and considerations crucial for LLM fine-tuning in finance. Addressing the unique characteristics of financial data, the study explores the construction of domain-specific vocabularies and considerations for security and regulatory compliance. In the practical application of LLM fine-tuning, the study outlines the procedure and implementation for generating domain-specific LLMs in finance. Various financial cases, including stock price prediction, sentiment analysis of financial news, automated document processing, research, information extraction, and customer service enhancement, are exemplified. The study explores the potential of LLMs in the financial domain, identifies limitations, and proposes directions for improvement, contributing valuable insights for future research. Ultimately, it advances natural language processing technology in business, suggesting proactive LLM utilization in financial services across industries.

Process supervision, i.e., evaluating each step, is critical for complex large language model (LLM) reasoning and test-time searching with increased inference compute. Existing approaches, represented by process reward models (PRMs), primarily focus on rewarding signals up to the current step, exhibiting a one-directional nature and lacking a mechanism to model the distance to the final target. To address this problem, we draw inspiration from the A* algorithm, which states that an effective supervisory signal should simultaneously consider the incurred cost and the estimated cost for reaching the target. Building on this key insight, we introduce BiRM, a novel process supervision model that not only evaluates the correctness of previous steps but also models the probability of future success. We conduct extensive experiments on mathematical reasoning tasks and demonstrate that BiRM provides more precise evaluations of LLM reasoning steps, achieving an improvement of 3.1% on Gaokao2023 over PRM under the Best-of-N sampling method. Besides, in search-based strategies, BiRM provides more comprehensive guidance and outperforms ORM by 5.0% and PRM by 3.8% respectively on MATH-500.

Business intelligence (BI) transforms large volumes of data within modern organizations into actionable insights for informed decision-making. Recently, large language model (LLM)-based agents have streamlined the BI workflow by automatically performing task planning, reasoning, and actions in executable environments based on natural language (NL) queries. However, existing approaches primarily focus on individual BI tasks such as NL2SQL and NL2VIS. The fragmentation of tasks across different data roles and tools lead to inefficiencies and potential errors due to the iterative and collaborative nature of BI. In this paper, we introduce DataLab, a unified BI platform that integrates a one-stop LLM-based agent framework with an augmented computational notebook interface. DataLab supports a wide range of BI tasks for different data roles by seamlessly combining LLM assistance with user customization within a single environment. To achieve this unification, we design a domain knowledge incorporation module tailored for enterprise-specific BI tasks, an inter-agent communication mechanism to facilitate information sharing across the BI workflow, and a cell-based context management strategy to enhance context utilization efficiency in BI notebooks. Extensive experiments demonstrate that DataLab achieves state-of-the-art performance on various BI tasks across popular research benchmarks. Moreover, DataLab maintains high effectiveness and efficiency on real-world datasets from Tencent, achieving up to a 58.58% increase in accuracy and a 61.65% reduction in token cost on enterprise-specific BI tasks.

Large Language Models (LLMs) are increasingly integrated into software development workflows, yet their behavior in structured, specification-driven processes remains poorly understood. This paper presents an empirical study design using CURRANTE, a Visual Studio Code extension that enables a human-in-the-loop workflow for LLM-assisted code generation. The tool guides developers through three sequential stages--Specification, Tests, and Function--allowing them to define requirements, generate and refine test suites, and produce functions that satisfy those tests. Participants will solve medium-difficulty problems from the LiveCodeBench dataset, while the tool records fine-grained interaction logs, effectiveness metrics (e.g., pass rate, all-pass completion), efficiency indicators (e.g., time-to-pass), and iteration behaviors. The study aims to analyze how human intervention in specification and test refinement influences the quality and dynamics of LLM-generated code. The results will provide empirical insights into the design of next-generation development environments that align human reasoning with model-driven code generation.

Language technologies contribute to promoting multilingualism and linguistic diversity around the world. However, only a very small number of the over 7000 languages of the world are represented in the rapidly evolving language technologies and applications. In this paper we look at the relation between the types of languages, resources, and their representation in NLP conferences to understand the trajectory that different languages have followed over time. Our quantitative investigation underlines the disparity between languages, especially in terms of their resources, and calls into question the "language agnostic" status of current models and systems. Through this paper, we attempt to convince the ACL community to prioritise the resolution of the predicaments highlighted here, so that no language is left behind.

This paper presents a comprehensive overview of the data preparation pipeline developed for the OpenGPT-X project, a large-scale initiative aimed at creating open and high-performance multilingual large language models (LLMs). The project goal is to deliver models that cover all major European languages, with a particular focus on real-world applications within the European Union. We explain all data processing steps, starting with the data selection and requirement definition to the preparation of the final datasets for model training. We distinguish between curated data and web data, as each of these categories is handled by distinct pipelines, with curated data undergoing minimal filtering and web data requiring extensive filtering and deduplication. This distinction guided the development of specialized algorithmic solutions for both pipelines. In addition to describing the processing methodologies, we provide an in-depth analysis of the datasets, increasing transparency and alignment with European data regulations. Finally, we share key insights and challenges faced during the project, offering recommendations for future endeavors in large-scale multilingual data preparation for LLMs.

Recent advancements in Large Language Models (LLMs) have shown significant progress in understanding complex natural language. One important application of LLM is LLM-based AI Agent, which leverages the ability of LLM as well as external tools for complex-task solving. To make sure LLM Agents follow an effective and reliable procedure to solve the given task, manually designed workflows are usually used to guide the working mechanism of agents. However, manually designing the workflows requires considerable efforts and domain knowledge, making it difficult to develop and deploy agents on massive scales. To address these issues, we propose AutoFlow, a framework designed to automatically generate workflows for agents to solve complex tasks. AutoFlow takes natural language program as the format of agent workflow and employs a workflow optimization procedure to iteratively optimize the workflow quality. Besides, this work offers two workflow generation methods: fine-tuning-based and in-context-based methods, making the AutoFlow framework applicable to both open-source and closed-source LLMs. Experimental results show that our framework can produce robust and reliable agent workflows. We believe that the automatic generation and interpretation of workflows in natural language represent a promising paradigm for solving complex tasks, particularly with the rapid development of LLMs. The source code of this work is available at https://github.com/agiresearch/AutoFlow.

Domain models are central to software engineering, as they enable a shared understanding, guide implementation, and support automated analyses and model-driven development. Yet, despite these benefits, practitioners often skip modeling because it is time-consuming and demands scarce expertise. We address this barrier by investigating whether open-weight large language models, adapted via instruction tuning, can generate high-quality BPMN process models directly from natural language descriptions in a cost-effective and privacy-preserving way. We introduce InstruBPM, a reproducible approach that prepares paired text-diagram data and instruction tunes an open source large language model with parameter-efficient fine-tuning and quantization for on-prem deployment. We evaluate the tuned model through complementary perspectives: (i) text/code similarity using BLEU, ROUGE-L, and METEOR, (ii) structural fidelity using Relative Graph Edit Distance, (iii) guidelines conformance using external tool checks, and (iv) a small expert review. Using a curated subset of a multi-domain BPMN dataset, we compare the tuned model with untuned open-weight baselines and strong proprietary models under consistent prompting regimes. Our compact tuned model outperforms all baselines across sequence and structural metrics while requiring substantially fewer resources; guideline analysis and expert feedback further indicate that the generated diagrams largely follow BPMN best practices and are useful starting points that reduce modeling effort. Overall, instruction tuning improves structural accuracy and robustness compared to untuned baselines and reduces reliance on heavy prompt scaffolding. We publicly share the trained models and scripts to support reproducibility and further research.

Tokenization is the first -- and often least scrutinized -- step of most NLP pipelines. Standard algorithms for learning tokenizers rely on frequency-based objectives, which favor languages dominant in the training data and consequently leave lower-resource languages with tokenizations that are disproportionately longer, morphologically implausible, or even riddled with <UNK> placeholders. This phenomenon ultimately amplifies computational and financial inequalities between users from different language backgrounds. To remedy this, we introduce Parity-aware Byte Pair Encoding (BPE), a variant of the widely-used BPE algorithm. At every merge step, Parity-aware BPE maximizes the compression gain of the currently worst-compressed language, trading a small amount of global compression for cross-lingual parity. We find empirically that Parity-aware BPE leads to more equitable token counts across languages, with negligible impact on global compression rate and no substantial effect on language-model performance in downstream tasks.

Relational databases play an important role in business, science, and more. However, many users cannot fully unleash the analytical power of relational databases, because they are not familiar with database languages such as SQL. Many techniques have been proposed to automatically generate SQL from natural language, but they suffer from two issues: (1) they still make many mistakes, particularly for complex queries, and (2) they do not provide a flexible way for non-expert users to validate and refine incorrect queries. To address these issues, we introduce a new interaction mechanism that allows users to directly edit a step-by-step explanation of a query to fix errors. Our experiments on multiple datasets, as well as a user study with 24 participants, demonstrate that our approach can achieve better performance than multiple SOTA approaches. Our code and datasets are available at https://github.com/magic-YuanTian/STEPS.

Obtaining text datasets with semantic annotations is an effortful process, yet crucial for supervised training in natural language processsing (NLP). In general, developing and applying new NLP pipelines in domain-specific contexts for tasks often requires custom designed datasets to address NLP tasks in supervised machine learning fashion. When operating in non-English languages for medical data processing, this exposes several minor and major, interconnected problems such as lack of task-matching datasets as well as task-specific pre-trained models. In our work we suggest to leverage pretrained language models for training data acquisition in order to retrieve sufficiently large datasets for training smaller and more efficient models for use-case specific tasks. To demonstrate the effectiveness of your approach, we create a custom dataset which we use to train a medical NER model for German texts, GPTNERMED, yet our method remains language-independent in principle. Our obtained dataset as well as our pre-trained models are publicly available at: https://github.com/frankkramer-lab/GPTNERMED

Flowcharts are indispensable tools in software design and business-process analysis, yet current vision-language models (VLMs) frequently misinterpret the directional arrows and graph topology that set these diagrams apart from natural images. We introduce a seven-stage pipeline grouped into three broader processes: (1) arrow-aware detection of nodes and arrow endpoints; (2) optical character recognition (OCR) to extract node text; and (3) construction of a structured prompt that guides the VLMs. Tested on a 90-question benchmark distilled from 30 annotated flowcharts, the method raises overall accuracy from 80 % to 89 % (+9 percentage points) without any task-specific fine-tuning. The gain is most pronounced for next-step queries (25/30 -> 30/30; 100 %, +17 pp); branch-result questions improve more modestly, and before-step questions remain difficult. A parallel evaluation with an LLM-as-a-Judge protocol shows the same trends, reinforcing the advantage of explicit arrow encoding. Limitations include dependence on detector and OCR precision, the small evaluation set, and residual errors at nodes with multiple incoming edges. Future work will enlarge the benchmark with synthetic and handwritten flowcharts and assess the approach on Business Process Model and Notation (BPMN) and Unified Modeling Language (UML).

Research on Machine Translation (MT) has achieved important breakthroughs in several areas. While there is much more to be done in order to build on this success, we believe that the language industry needs better ways to take full advantage of current achievements. Due to a combination of factors, including time, resources, and skills, businesses tend to apply pragmatism into their AI workflows. Hence, they concentrate more on outcomes, e.g. delivery, shipping, releases, and features, and adopt high-level working production solutions, where possible. Among the features thought to be helpful for translators are sentence-level and word-level translation auto-suggestion and auto-completion. Suggesting alternatives can inspire translators and limit their need to refer to external resources, which hopefully boosts their productivity. This work describes our submissions to WMT's shared task on word-level auto-completion, for the Chinese-to-English, English-to-Chinese, German-to-English, and English-to-German language directions. We investigate the possibility of using pre-trained models and out-of-the-box features from available libraries. We employ random sampling to generate diverse alternatives, which reveals good results. Furthermore, we introduce our open-source API, based on CTranslate2, to serve translations, auto-suggestions, and auto-completions.

Financial Technology (FinTech) is one of the worldwide rapidly-rising topics in the past five years according to the statistics of FinTech from Google Trends. In this position paper, we focus on the researches applying natural language processing (NLP) technologies in the finance domain. Our goal is to indicate the position we are now and provide the blueprint for future researches. We go through the application scenarios from three aspects including Know Your Customer (KYC), Know Your Product (KYP), and Satisfy Your Customer (SYC). Both formal documents and informal textual data are analyzed to understand corporate customers and personal customers. Furthermore, we talk over how to dynamically update the features of products from the prospect and the risk points of view. Finally, we discuss satisfying the customers in both B2C and C2C business models. After summarizing the past and the recent challenges, we highlight several promising future research directions in the trend of FinTech and the open finance tendency.

Natural Language Processing (NLP) research has traditionally been predominantly focused on English, driven by the availability of resources, the size of the research community, and market demands. Recently, there has been a noticeable shift towards multilingualism in NLP, recognizing the need for inclusivity and effectiveness across diverse languages and cultures. Monolingual surveys have the potential to complement the broader trend towards multilingualism in NLP by providing foundational insights and resources, necessary for effectively addressing the linguistic diversity of global communication. However, monolingual NLP surveys are extremely rare in the literature. This study introduces a generalizable methodology for creating systematic and comprehensive monolingual NLP surveys, aimed at optimizing the process of constructing such surveys and thoroughly addressing a language's NLP support. Our approach integrates a structured search protocol to avoid selection bias and ensure reproducibility, an NLP task taxonomy to organize the surveyed material coherently, and language resources (LRs) taxonomies to identify potential benchmarks and highlight opportunities for improving resource availability (e.g., through better maintenance or licensing). We apply this methodology to Greek NLP (2012-2023), providing a comprehensive overview of its current state and challenges. We discuss the progress of Greek NLP and outline the Greek LRs found, classified by availability and usability, assessing language support per NLP task. The presented systematic literature review of Greek NLP serves as an application of our method that showcases the benefits of monolingual NLP surveys more broadly. Similar applications could be considered for the myriads of languages whose progress in NLP lags behind that of well-supported languages.

Text-to-SQL, the task of translating natural language questions into SQL queries, is part of various business processes. Its automation, which is an emerging challenge, will empower software practitioners to seamlessly interact with relational databases using natural language, thereby bridging the gap between business needs and software capabilities. In this paper, we consider Large Language Models (LLMs), which have achieved state of the art for various NLP tasks. Specifically, we benchmark Text-to-SQL performance, the evaluation methodologies, as well as input optimization (e.g., prompting). In light of the empirical observations that we have made, we propose two novel metrics that were designed to adequately measure the similarity between SQL queries. Overall, we share with the community various findings, notably on how to select the right LLM on Text-to-SQL tasks. We further demonstrate that a tree-based edit distance constitutes a reliable metric for assessing the similarity between generated SQL queries and the oracle for benchmarking Text2SQL approaches. This metric is important as it relieves researchers from the need to perform computationally expensive experiments such as executing generated queries as done in prior works. Our work implements financial domain use cases and, therefore contributes to the advancement of Text2SQL systems and their practical adoption in this domain.

Enterprises often own large collections of structured data in the form of large databases or an enterprise data lake. Such data collections come with limited metadata and strict access policies that could limit access to the data contents and, therefore, limit the application of classic retrieval and analysis solutions. As a result, there is a need for solutions that can effectively utilize the available metadata. In this paper, we study the problem of matching table metadata to a business glossary containing data labels and descriptions. The resulting matching enables the use of an available or curated business glossary for retrieval and analysis without or before requesting access to the data contents. One solution to this problem is to use manually-defined rules or similarity measures on column names and glossary descriptions (or their vector embeddings) to find the closest match. However, such approaches need to be tuned through manual labeling and cannot handle many business glossaries that contain a combination of simple as well as complex and long descriptions. In this work, we leverage the power of large language models (LLMs) to design generic matching methods that do not require manual tuning and can identify complex relations between column names and glossaries. We propose methods that utilize LLMs in two ways: a) by generating additional context for column names that can aid with matching b) by using LLMs to directly infer if there is a relation between column names and glossary descriptions. Our preliminary experimental results show the effectiveness of our proposed methods.

Automatic workflow generation is the process of automatically synthesizing sequences of LLM calls, tool invocations, and post-processing steps for complex end-to-end tasks. Most prior methods cast this task as an optimization problem with limited theoretical grounding. We propose to cast workflow generation as Bayesian inference over a posterior distribution on workflows, and introduce Bayesian Workflow Generation (BWG), a sampling framework that builds workflows step-by-step using parallel look-ahead rollouts for importance weighting and a sequential in-loop refiner for pool-wide improvements. We prove that, without the refiner, the weighted empirical distribution converges to the target posterior. We instantiate BWG as BayesFlow, a training-free algorithm for workflow construction. Across six benchmark datasets, BayesFlow improves accuracy by up to 9 percentage points over SOTA workflow generation baselines and by up to 65 percentage points over zero-shot prompting, establishing BWG as a principled upgrade to search-based workflow design. Code will be available on https://github.com/BoYuanVisionary/BayesFlow.

We study the efficacy of Small Language Models (SLMs) in facilitating application usage through natural language interactions. Our focus here is on a particular internal application used in Microsoft for cloud supply chain fulfilment. Our experiments show that small models can outperform much larger ones in terms of both accuracy and running time, even when fine-tuned on small datasets. Alongside these results, we also highlight SLM-based system design considerations.

Byte Pair Encoding (BPE) tokenizers, widely used in Large Language Models, face challenges in multilingual settings, including penalization of non-Western scripts and the creation of tokens with partial UTF-8 sequences. Pretokenization, often reliant on complex regular expressions, can also introduce fragility and unexpected edge cases. We propose SCRIPT (Script Category Representation in PreTokenization), a novel encoding scheme that bypasses UTF-8 byte conversion by using initial tokens based on Unicode script and category properties. This approach enables a simple, rule-based pretokenization strategy that respects script boundaries, offering a robust alternative to pretokenization strategies based on regular expressions. We also introduce and validate a constrained BPE merging strategy that enforces character integrity, applicable to both SCRIPT-BPE and byte-based BPE. Our experiments demonstrate that SCRIPT-BPE achieves competitive compression while eliminating encoding-based penalties for non-Latin-script languages.

It is a notable trend to use Large Language Models (LLMs) to tackle complex tasks, e.g., tasks that require a sequence of actions and dynamic interaction with tools and external environments. In this paper, we propose StateFlow, a novel LLM-based task-solving paradigm that conceptualizes complex task-solving processes as state machines. In StateFlow, we distinguish between "process grounding" (via state and state transitions) and "sub-task solving" (through actions within a state), enhancing control and interpretability of the task-solving procedure. A state represents the status of a running process. The transitions between states are controlled by heuristic rules or decisions made by the LLM, allowing for a dynamic and adaptive progression. Upon entering a state, a series of actions is executed, involving not only calling LLMs guided by different prompts, but also the utilization of external tools as needed. Our results show that StateFlow significantly enhances LLMs' efficiency. For instance, StateFlow achieves 13% and 28% higher success rates compared to ReAct in InterCode SQL and ALFWorld benchmark, with 5x and 3x less cost respectively. We also show that StateFlow can be combined with iterative refining methods like Reflexion to further improve performance.

Neural sequence-to-sequence models provide a competitive approach to the task of mapping a question in natural language to an SQL query, also referred to as text-to-SQL generation. The Byte-Pair Encoding algorithm (BPE) has previously been used to improve machine translation (MT) between natural languages. In this work, we adapt BPE for text-to-SQL generation. As the datasets for this task are rather small compared to MT, we present a novel stopping criterion that prevents overfitting the BPE encoding to the training set. Additionally, we present AST BPE, which is a version of BPE that uses the Abstract Syntax Tree (AST) of the SQL statement to guide BPE merges and therefore produce BPE encodings that generalize better. We improved the accuracy of a strong attentive seq2seq baseline on five out of six English text-to-SQL tasks while reducing training time by more than 50% on four of them due to the shortened targets. Finally, on two of these tasks we exceeded previously reported accuracies.

The NLP community has mainly focused on scaling Large Language Models (LLMs) vertically, i.e., making them better for about 100 languages. We instead scale LLMs horizontally: we create, through continued pretraining, Glot500-m, an LLM that covers 511 languages, almost all of them low-resource. An important part of this effort is to collect and clean Glot500-c, a corpus that covers these 511 languages and allows us to train Glot500-m. We evaluate Glot500-m on five diverse tasks across these languages. We observe large improvements for both high-resource and lowresource languages compared to an XLM-R baseline. Our analysis shows that no single factor explains the quality of multilingual LLM representations. Rather, a combination of factors determines quality including corpus size, script, "help" from related languages and the total capacity of the model. Our work addresses an important goal of NLP research: we should not limit NLP to a small fraction of the world's languages and instead strive to support as many languages as possible to bring the benefits of NLP technology to all languages and cultures. Code, data and models are available at https://github.com/cisnlp/Glot500.

In the era of large language models (LLMs), a vast amount of conversation logs will be accumulated thanks to the rapid development trend of language UI. Conversation Analysis (CA) strives to uncover and analyze critical information from conversation data, streamlining manual processes and supporting business insights and decision-making. The need for CA to extract actionable insights and drive empowerment is becoming increasingly prominent and attracting widespread attention. However, the lack of a clear scope for CA leads to a dispersion of various techniques, making it difficult to form a systematic technical synergy to empower business applications. In this paper, we perform a thorough review and systematize CA task to summarize the existing related work. Specifically, we formally define CA task to confront the fragmented and chaotic landscape in this field, and derive four key steps of CA from conversation scene reconstruction, to in-depth attribution analysis, and then to performing targeted training, finally generating conversations based on the targeted training for achieving the specific goals. In addition, we showcase the relevant benchmarks, discuss potential challenges and point out future directions in both industry and academia. In view of current advancements, it is evident that the majority of efforts are still concentrated on the analysis of shallow conversation elements, which presents a considerable gap between the research and business, and with the assist of LLMs, recent work has shown a trend towards research on causality and strategic tasks which are sophisticated and high-level. The analyzed experiences and insights will inevitably have broader application value in business operations that target conversation logs.

This paper introduces Fortune Analytics Language Model (FALM). FALM empowers users with direct access to comprehensive business analysis, including market trends, company performance metrics, and expert insights. Unlike generic LLMs, FALM leverages a curated knowledge base built from professional journalism, enabling it to deliver precise and in-depth answers to intricate business questions. Users can further leverage natural language queries to directly visualize financial data, generating insightful charts and graphs to understand trends across diverse business sectors clearly. FALM fosters user trust and ensures output accuracy through three novel methods: 1) Time-aware reasoning guarantees accurate event registration and prioritizes recent updates. 2) Thematic trend analysis explicitly examines topic evolution over time, providing insights into emerging business landscapes. 3) Content referencing and task decomposition enhance answer fidelity and data visualization accuracy. We conduct both automated and human evaluations, demonstrating FALM's significant performance improvements over baseline methods while prioritizing responsible AI practices. These benchmarks establish FALM as a cutting-edge LLM in the business and media domains, with exceptional accuracy and trustworthiness.

Cloud computing and the evolution of management methodologies such as Lean Management or Agile entail a profound transformation in both system construction and maintenance approaches. These practices are encompassed within the term "DevOps." This descriptive approach to an information system or application, alongside the configuration of its constituent components, has necessitated the development of descriptive languages paired with specialized engines for automating systems administration tasks. Among these, the tandem of Ansible (engine) and YAML (descriptive language) stands out as the two most prevalent tools in the market, facing notable competition mainly from Terraform. The current document presents an inquiry into a solution for generating and managing Ansible YAML roles and playbooks, utilizing Generative LLMs (Language Models) to translate human descriptions into code. Our efforts are focused on identifying plausible directions and outlining the potential industrial applications. Note: For the purpose of this experiment, we have opted against the use of Ansible Lightspeed. This is due to its reliance on an IBM Watson model, for which we have not found any publicly available references. Comprehensive information regarding this remarkable technology can be found [1] directly on our partner's website, RedHat.

Background. Due to the widespread adoption of Artificial Intelligence (AI) and Machine Learning (ML) for building software applications, companies are struggling to recruit employees with a deep understanding of such technologies. In this scenario, AutoML is soaring as a promising solution to fill the AI/ML skills gap since it promises to automate the building of end-to-end AI/ML pipelines that would normally be engineered by specialized team members. Aims. Despite the growing interest and high expectations, there is a dearth of information about the extent to which AutoML is currently adopted by teams developing AI/ML-enabled systems and how it is perceived by practitioners and researchers. Method. To fill these gaps, in this paper, we present a mixed-method study comprising a benchmark of 12 end-to-end AutoML tools on two SE datasets and a user survey with follow-up interviews to further our understanding of AutoML adoption and perception. Results. We found that AutoML solutions can generate models that outperform those trained and optimized by researchers to perform classification tasks in the SE domain. Also, our findings show that the currently available AutoML solutions do not live up to their names as they do not equally support automation across the stages of the ML development workflow and for all the team members. Conclusions. We derive insights to inform the SE research community on how AutoML can facilitate their activities and tool builders on how to design the next generation of AutoML technologies.

In the last few decades, companies are interested to adopt an online automated recruitment process in an international recruitment environment. The problem is that the recruitment of employees through the manual procedure is a time and money consuming process. As a result, processing a significant number of applications through conventional methods can lead to the recruitment of clumsy individuals. Different JD/Resume matching model architectures have been proposed and reveal a high accuracy level in selecting relevant candidatesfor the required job positions. However, the development of an automatic recruitment system is still one of the main challenges. The reason is that the development of a fully automated recruitment system is a difficult task and poses different challenges. For example, providing a detailed matching explanation for the targeted stakeholders is needed to ensure a transparent recommendation. There are several knowledge bases that represent skills and competencies (e.g, ESCO, O*NET) that are used to identify the candidate and the required job skills for a matching purpose. Besides, modernpre-trained language models are fine-tuned for this context such as identifying lines where a specific feature was introduced. Typically, pre-trained language models use transfer-based machine learning models to be fine-tuned for a specific field. In this proposal, our aim is to explore how modern language models (based on transformers) can be combined with knowledge bases and ontologies to enhance the JD/Resume matching process. Our system aims at using knowledge bases and features to support the explainability of the JD/Resume matching. Finally, given that multiple software components, datasets, ontology, andmachine learning models will be explored, we aim at proposing a fair, ex-plainable, and traceable architecture for a Resume/JD matching purpose.

Data of sequential nature arise in many application domains in forms of, e.g. textual data, DNA sequences, and software execution traces. Different research disciplines have developed methods to learn sequence models from such datasets: (i) in the machine learning field methods such as (hidden) Markov models and recurrent neural networks have been developed and successfully applied to a wide-range of tasks, (ii) in process mining process discovery techniques aim to generate human-interpretable descriptive models, and (iii) in the grammar inference field the focus is on finding descriptive models in the form of formal grammars. Despite their different focuses, these fields share a common goal - learning a model that accurately describes the behavior in the underlying data. Those sequence models are generative, i.e, they can predict what elements are likely to occur after a given unfinished sequence. So far, these fields have developed mainly in isolation from each other and no comparison exists. This paper presents an interdisciplinary experimental evaluation that compares sequence modeling techniques on the task of next-element prediction on four real-life sequence datasets. The results indicate that machine learning techniques that generally have no aim at interpretability in terms of accuracy outperform techniques from the process mining and grammar inference fields that aim to yield interpretable models.

This paper proposes an approach to analyze an event log of a business process in order to generate case-level recommendations of treatments that maximize the probability of a given outcome. Users classify the attributes in the event log into controllable and non-controllable, where the former correspond to attributes that can be altered during an execution of the process (the possible treatments). We use an action rule mining technique to identify treatments that co-occur with the outcome under some conditions. Since action rules are generated based on correlation rather than causation, we then use a causal machine learning technique, specifically uplift trees, to discover subgroups of cases for which a treatment has a high causal effect on the outcome after adjusting for confounding variables. We test the relevance of this approach using an event log of a loan application process and compare our findings with recommendations manually produced by process mining experts.

In this paper, we introduce GUIDE, a novel dataset tailored for the advancement of Multimodal Large Language Model (MLLM) applications, particularly focusing on Robotic Process Automation (RPA) use cases. Our dataset encompasses diverse data from various websites including Apollo(62.67\%), Gmail(3.43\%), Calendar(10.98\%) and Canva(22.92\%). Each data entry includes an image, a task description, the last action taken, CoT and the next action to be performed along with grounding information of where the action needs to be executed. The data is collected using our in-house advanced annotation tool NEXTAG (Next Action Grounding and Annotation Tool). The data is adapted for multiple OS, browsers and display types. It is collected by multiple annotators to capture the variation of design and the way person uses a website. Through this dataset, we aim to facilitate research and development in the realm of LLMs for graphical user interfaces, particularly in tasks related to RPA. The dataset's multi-platform nature and coverage of diverse websites enable the exploration of cross-interface capabilities in automation tasks. We believe that our dataset will serve as a valuable resource for advancing the capabilities of multi-platform LLMs in practical applications, fostering innovation in the field of automation and natural language understanding. Using GUIDE, we build V-Zen, the first RPA model to automate multiple websites using our in-House Automation tool AUTONODE

This paper introduces a multifaceted methodology for fine-tuning and evaluating large language models (LLMs) for specialized monetization tasks. The goal is to balance general language proficiency with domain-specific skills. The methodology has three main components: 1) Carefully blending in-domain and general-purpose data during fine-tuning to achieve an optimal balance between general and specialized capabilities; 2) Designing a comprehensive evaluation framework with 45 questions tailored to assess performance on functionally relevant dimensions like reliability, consistency, and business impact; 3) Analyzing how model size and continual training influence metrics to guide efficient resource allocation during fine-tuning. The paper details the design, data collection, analytical techniques, and results validating the proposed frameworks. It aims to provide businesses and researchers with actionable insights on effectively adapting LLMs for specialized contexts. We also intend to make public the comprehensive evaluation framework, which includes the 45 tailored questions and their respective scoring guidelines, to foster transparency and collaboration in adapting LLMs for specialized tasks.

Large language models (LLMs) have significantly advanced natural language processing, but their progress has yet to be equal across languages. While most LLMs are trained in high-resource languages like English, multilingual models generally underperform monolingual ones. Additionally, aspects of their multilingual foundation sometimes restrict the byproducts they produce, like computational demands and licensing regimes. In this study, we document the development of open-foundation models tailored for use in low-resource settings, their limitations, and their benefits. This is the TeenyTinyLlama pair: two compact models for Brazilian Portuguese text generation. We release them under the permissive Apache 2.0 license on GitHub and Hugging Face for community use and further development. See https://github.com/Nkluge-correa/TeenyTinyLlama

The pre-trained language models have achieved great successes in various natural language understanding (NLU) tasks due to its capacity to capture the deep contextualized information in text by pre-training on large-scale corpora. One of the fundamental components in pre-trained language models is the vocabulary, especially for training multilingual models on many different languages. In the technical report, we present our practices on training multilingual pre-trained language models with BBPE: Byte-Level BPE (i.e., Byte Pair Encoding). In the experiment, we adopted the architecture of NEZHA as the underlying pre-trained language model and the results show that NEZHA trained with byte-level subwords consistently outperforms Google multilingual BERT and vanilla NEZHA by a notable margin in several multilingual NLU tasks. We release the source code of our byte-level vocabulary building tools and the multilingual pre-trained language models.

In recent years, large language models have achieved breakthroughs on a wide range of benchmarks in natural language processing and continue to increase in performance. Recently, the advances of large language models have raised interest outside the natural language processing community and could have a large impact on daily life. In this paper, we pose the question: How will large language models and other foundation models shape the future product development process? We provide the reader with an overview of the subject by summarizing both recent advances in natural language processing and the use of information technology in the engineering design process. We argue that discourse should be regarded as the core of engineering design processes, and therefore should be represented in a digital artifact. On this basis, we describe how foundation models such as large language models could contribute to the design discourse by automating parts thereof that involve creativity and reasoning, and were previously reserved for humans. We describe how simulations, experiments, topology optimizations, and other process steps can be integrated into a machine-actionable, discourse-centric design process. Finally, we outline the future research that will be necessary for the implementation of the conceptualized framework.

This paper introduces the open-source dataset WanJuanSiLu, designed to provide high-quality training corpora for low-resource languages, thereby advancing the research and development of multilingual models. To achieve this, we have developed a systematic data processing framework tailored for low-resource languages. This framework encompasses key stages such as data extraction, corpus cleaning, content deduplication, security filtering, quality evaluation, and theme classification. Through the implementation of this framework, we have significantly improved both the quality and security of the dataset, while maintaining its linguistic diversity. As of now, data for all five languages have been fully open-sourced. The dataset can be accessed at https://opendatalab.com/applyMultilingualCorpus, and GitHub repository is available at https://github.com/opendatalab/WanJuan3.0

Tokenization plays a pivotal role in natural language processing (NLP), shaping how text is segmented and interpreted by language models. While subword methods such as Byte Pair Encoding (BPE) and WordPiece have been effective, they often struggle with morphologically rich and agglutinative languages because they rely on frequency rather than linguistic structure. We introduce a hybrid tokenization framework that combines rule-based morphological analysis with statistical subword segmentation. The method uses phonological normalization, root-affix dictionaries, and a novel algorithm that balances morpheme preservation with vocabulary efficiency. It assigns shared identifiers to phonologically variant affixes (e.g., -ler and -lar) and altered root forms (e.g., kitap vs. kitab{\i}), reducing redundancy while maintaining semantic integrity. Special tokens are added for whitespace and case, including an UPPERCASE marker to avoid vocabulary inflation from capitalization. BPE is integrated for out-of-vocabulary coverage without harming morphological coherence. On the TR-MMLU benchmark, the tokenizer achieves the highest Turkish Token Percentage (90.29\%) and Pure Token Percentage (85.8\%). Comparisons with tokenizers from LLaMA, Gemma, and GPT show more linguistically meaningful and coherent tokens. Although demonstrated on Turkish, the approach is language-independent and adaptable to other languages, offering a practical path toward more interpretable and effective multilingual NLP systems.

Requirements Engineering (RE) is a critical phase in software development including the elicitation, analysis, specification, and validation of software requirements. Despite the importance of RE, it remains a challenging process due to the complexities of communication, uncertainty in the early stages and inadequate automation support. In recent years, large-language models (LLMs) have shown significant promise in diverse domains, including natural language processing, code generation, and program understanding. This chapter explores the potential of LLMs in driving RE processes, aiming to improve the efficiency and accuracy of requirements-related tasks. We propose key directions and SWOT analysis for research and development in using LLMs for RE, focusing on the potential for requirements elicitation, analysis, specification, and validation. We further present the results from a preliminary evaluation, in this context.

Many natural language processing (NLP) tasks in English or general domains are widely available and are often used to evaluate pre-trained language models. In contrast, there are fewer tasks available for languages other than English and for the financial domain. In particular, tasks in Japanese and the financial domain are limited. We construct two large datasets using materials published by a Japanese central government agency. The datasets provide three Japanese financial NLP tasks, which include a 3-class and 12-class classification for categorizing sentences, as well as a 5-class classification task for sentiment analysis. Our datasets are designed to be comprehensive and up-to-date, leveraging an automatic update framework that ensures the latest task datasets are publicly available anytime.

Knowledge engineering is a discipline that focuses on the creation and maintenance of processes that generate and apply knowledge. Traditionally, knowledge engineering approaches have focused on knowledge expressed in formal languages. The emergence of large language models and their capabilities to effectively work with natural language, in its broadest sense, raises questions about the foundations and practice of knowledge engineering. Here, we outline the potential role of LLMs in knowledge engineering, identifying two central directions: 1) creating hybrid neuro-symbolic knowledge systems; and 2) enabling knowledge engineering in natural language. Additionally, we formulate key open research questions to tackle these directions.

Large Language Models (LLMs) have recently shown remarkable capabilities in various software engineering tasks, spurring the rapid growth of the Large Language Models for Software Engineering (LLM4SE) area. However, limited attention has been paid to developing efficient LLM4SE techniques that demand minimal computational cost, time, and memory resources, as well as green LLM4SE solutions that reduce energy consumption, water usage, and carbon emissions. This paper aims to redirect the focus of the research community towards the efficiency and greenness of LLM4SE, while also sharing potential research directions to achieve this goal. It commences with a brief overview of the significance of LLM4SE and highlights the need for efficient and green LLM4SE solutions. Subsequently, the paper presents a vision for a future where efficient and green LLM4SE revolutionizes the LLM-based software engineering tool landscape, benefiting various stakeholders, including industry, individual practitioners, and society. The paper then delineates a roadmap for future research, outlining specific research paths and potential solutions for the research community to pursue. While not intended to be a definitive guide, the paper aims to inspire further progress, with the ultimate goal of establishing efficient and green LLM4SE as a central element in the future of software engineering.

Recent availability of Large Language Models (LLMs) has led to the development of numerous LLM-based approaches aimed at providing natural language interfaces for various end-user tasks. These end-user tasks in turn can typically be accomplished by orchestrating a given set of APIs. In practice, natural language task requests (user queries) are often incomplete, i.e., they may not contain all the information required by the APIs. While LLMs excel at natural language processing (NLP) tasks, they frequently hallucinate on missing information or struggle with orchestrating the APIs. The key idea behind our proposed approach is to leverage logical reasoning and classical AI planning along with an LLM for accurately answering user queries including identification and gathering of any missing information in these queries. Our approach uses an LLM and ASP (Answer Set Programming) solver to translate a user query to a representation in Planning Domain Definition Language (PDDL) via an intermediate representation in ASP. We introduce a special API "get_info_api" for gathering missing information. We model all the APIs as PDDL actions in a way that supports dataflow between the APIs. Our approach then uses a classical AI planner to generate an orchestration of API calls (including calls to get_info_api) to answer the user query. Our evaluation results show that our approach significantly outperforms a pure LLM based approach by achieving over 95\% success rate in most cases on a dataset containing complete and incomplete single goal and multi-goal queries where the multi-goal queries may or may not require dataflow among the APIs.

Natural language processing (NLP) has a significant impact on society via technologies such as machine translation and search engines. Despite its success, NLP technology is only widely available for high-resource languages such as English and Chinese, while it remains inaccessible to many languages due to the unavailability of data resources and benchmarks. In this work, we focus on developing resources for languages in Indonesia. Despite being the second most linguistically diverse country, most languages in Indonesia are categorized as endangered and some are even extinct. We develop the first-ever parallel resource for 10 low-resource languages in Indonesia. Our resource includes datasets, a multi-task benchmark, and lexicons, as well as a parallel Indonesian-English dataset. We provide extensive analyses and describe the challenges when creating such resources. We hope that our work can spark NLP research on Indonesian and other underrepresented languages.

Dialect translation plays a key role in enabling seamless interaction across heterogeneous database systems. However, translating SQL queries between different dialects (e.g., from PostgreSQL to MySQL) remains a challenging task due to syntactic discrepancies and subtle semantic variations. Existing approaches including manual rewriting, rule-based systems, and large language model (LLM)-based techniques often involve high maintenance effort (e.g., crafting custom translation rules) or produce unreliable results (e.g., LLM generates non-existent functions), especially when handling complex queries. In this demonstration, we present CrackSQL, the first hybrid SQL dialect translation system that combines rule and LLM-based methods to overcome these limitations. CrackSQL leverages the adaptability of LLMs to minimize manual intervention, while enhancing translation accuracy by segmenting lengthy complex SQL via functionality-based query processing. To further improve robustness, it incorporates a novel cross-dialect syntax embedding model for precise syntax alignment, as well as an adaptive local-to-global translation strategy that effectively resolves interdependent query operations. CrackSQL supports three translation modes and offers multiple deployment and access options including a web console interface, a PyPI package, and a command-line prompt, facilitating adoption across a variety of real-world use cases

Large language models (LLMs) have significantly advanced the field of natural language processing, with GPT models at the forefront. While their remarkable performance spans a range of tasks, adapting LLMs for real-world business scenarios still poses challenges warranting further investigation. This paper presents an empirical analysis aimed at bridging the gap in adapting LLMs to practical use cases. To do that, we select the question answering (QA) task of insurance as a case study due to its challenge of reasoning. Based on the task we design a new model relied on LLMs which are empowered by additional knowledge extracted from insurance policy rulebooks and DBpedia. The additional knowledge helps LLMs to understand new concepts of insurance for domain adaptation. Preliminary results on two QA datasets show that knowledge enhancement significantly improves the reasoning ability of GPT-3.5 (55.80% and 57.83% in terms of accuracy). The analysis also indicates that existing public knowledge bases, e.g., DBPedia is beneficial for knowledge enhancement. Our findings reveal that the inherent complexity of business scenarios often necessitates the incorporation of domain-specific knowledge and external resources for effective problem-solving.

Large language models (LLMs) have shown promise in complex reasoning and tool-based decision making, motivating their application to real-world supply chain management. However, supply chain workflows require reliable long-horizon, multi-step orchestration grounded in domain-specific procedures, which remains challenging for current models. To systematically evaluate LLM performance in this setting, we introduce SupChain-Bench, a unified real-world benchmark that assesses both supply chain domain knowledge and long-horizon tool-based orchestration grounded in standard operating procedures (SOPs). Our experiments reveal substantial gaps in execution reliability across models. We further propose SupChain-ReAct, an SOP-free framework that autonomously synthesizes executable procedures for tool use, achieving the strongest and most consistent tool-calling performance. Our work establishes a principled benchmark for studying reliable long-horizon orchestration in real-world operational settings and highlights significant room for improvement in LLM-based supply chain agents.

Natural Language Processing (NLP) is becoming a dominant subset of artificial intelligence as the need to help machines understand human language looks indispensable. Several NLP applications are ubiquitous, partly due to the myriads of datasets being churned out daily through mediums like social networking sites. However, the growing development has not been evident in most African languages due to the persisting resource limitation, among other issues. Yorùbá language, a tonal and morphologically rich African language, suffers a similar fate, resulting in limited NLP usage. To encourage further research towards improving this situation, this systematic literature review aims to comprehensively analyse studies addressing NLP development for Yorùbá, identifying challenges, resources, techniques, and applications. A well-defined search string from a structured protocol was employed to search, select, and analyse 105 primary studies between 2014 and 2024 from reputable databases. The review highlights the scarcity of annotated corpora, limited availability of pre-trained language models, and linguistic challenges like tonal complexity and diacritic dependency as significant obstacles. It also revealed the prominent techniques, including rule-based methods, among others. The findings reveal a growing body of multilingual and monolingual resources, even though the field is constrained by socio-cultural factors such as code-switching and desertion of language for digital usage. This review synthesises existing research, providing a foundation for advancing NLP for Yorùbá and in African languages generally. It aims to guide future research by identifying gaps and opportunities, thereby contributing to the broader inclusion of Yorùbá and other under-resourced African languages in global NLP advancements.

Several large-scale datasets (e.g., WikiSQL, Spider) for developing natural language interfaces to databases have recently been proposed. These datasets cover a wide breadth of domains but fall short on some essential domains, such as finance and accounting. Given that accounting databases are used worldwide, particularly by non-technical people, there is an imminent need to develop models that could help extract information from accounting databases via natural language queries. In this resource paper, we aim to fill this gap by proposing a new large-scale Text-to-SQL dataset for the accounting and financial domain: BookSQL. The dataset consists of 100k natural language queries-SQL pairs, and accounting databases of 1 million records. We experiment with and analyze existing state-of-the-art models (including GPT-4) for the Text-to-SQL task on BookSQL. We find significant performance gaps, thus pointing towards developing more focused models for this domain.

This study investigates the impact of morphological typology on tokenization and language modeling performance. We focus on languages with synthetic and analytical morphological structures and examine their productivity when tokenized using the byte-pair encoding (BPE) algorithm. We compare the performance of models trained with similar amounts of data in different languages. Our experiments reveal that languages with synthetic features exhibit greater subword regularity and productivity with BPE tokenization and achieve better results in language modeling tasks. We also observe that the typological continuum from linguistic theory is reflected in several experiments. These findings suggest a correlation between morphological typology and BPE tokenization efficiency.

Large Language Models (LLMs) have significantly impacted numerous domains, including Software Engineering (SE). Many recent publications have explored LLMs applied to various SE tasks. Nevertheless, a comprehensive understanding of the application, effects, and possible limitations of LLMs on SE is still in its early stages. To bridge this gap, we conducted a systematic literature review on LLM4SE, with a particular focus on understanding how LLMs can be exploited to optimize processes and outcomes. We collect and analyze 229 research papers from 2017 to 2023 to answer four key research questions (RQs). In RQ1, we categorize different LLMs that have been employed in SE tasks, characterizing their distinctive features and uses. In RQ2, we analyze the methods used in data collection, preprocessing, and application highlighting the role of well-curated datasets for successful LLM for SE implementation. RQ3 investigates the strategies employed to optimize and evaluate the performance of LLMs in SE. Finally, RQ4 examines the specific SE tasks where LLMs have shown success to date, illustrating their practical contributions to the field. From the answers to these RQs, we discuss the current state-of-the-art and trends, identifying gaps in existing research, and flagging promising areas for future study.

Large language models (LLMs) have demonstrated remarkable potential in solving complex tasks across diverse domains, typically by employing agentic workflows that follow detailed instructions and operational sequences. However, constructing these workflows requires significant human effort, limiting scalability and generalizability. Recent research has sought to automate the generation and optimization of these workflows, but existing methods still rely on initial manual setup and fall short of achieving fully automated and effective workflow generation. To address this challenge, we reformulate workflow optimization as a search problem over code-represented workflows, where LLM-invoking nodes are connected by edges. We introduce AFlow, an automated framework that efficiently explores this space using Monte Carlo Tree Search, iteratively refining workflows through code modification, tree-structured experience, and execution feedback. Empirical evaluations across six benchmark datasets demonstrate AFlow's efficacy, yielding a 5.7% average improvement over state-of-the-art baselines. Furthermore, AFlow enables smaller models to outperform GPT-4o on specific tasks at 4.55% of its inference cost in dollars. The code will be available at https://github.com/geekan/MetaGPT.

Large language model (LLM)-based systems are becoming increasingly popular for solving tasks by constructing executable workflows that interleave LLM calls, information retrieval, tool use, code execution, memory updates, and verification. This survey reviews recent methods for designing and optimizing such workflows, which we treat as agentic computation graphs (ACGs). We organize the literature based on when workflow structure is determined, where structure refers to which components or agents are present, how they depend on each other, and how information flows between them. This lens distinguishes static methods, which fix a reusable workflow scaffold before deployment, from dynamic methods, which select, generate, or revise the workflow for a particular run before or during execution. We further organize prior work along three dimensions: when structure is determined, what part of the workflow is optimized, and which evaluation signals guide optimization (e.g., task metrics, verifier signals, preferences, or trace-derived feedback). We also distinguish reusable workflow templates, run-specific realized graphs, and execution traces, separating reusable design choices from the structures actually deployed in a given run and from realized runtime behavior. Finally, we outline a structure-aware evaluation perspective that complements downstream task metrics with graph-level properties, execution cost, robustness, and structural variation across inputs. Our goal is to provide a clear vocabulary, a unified framework for positioning new methods, a more comparable view of existing body of literature, and a more reproducible evaluation standard for future work in workflow optimizations for LLM agents.

Answering questions within business and finance requires reasoning, precision, and a wide-breadth of technical knowledge. Together, these requirements make this domain difficult for large language models (LLMs). We introduce BizBench, a benchmark for evaluating models' ability to reason about realistic financial problems. BizBench comprises eight quantitative reasoning tasks, focusing on question-answering (QA) over financial data via program synthesis. We include three financially-themed code-generation tasks from newly collected and augmented QA data. Additionally, we isolate the reasoning capabilities required for financial QA: reading comprehension of financial text and tables for extracting intermediate values, and understanding financial concepts and formulas needed to calculate complex solutions. Collectively, these tasks evaluate a model's financial background knowledge, ability to parse financial documents, and capacity to solve problems with code. We conduct an in-depth evaluation of open-source and commercial LLMs, comparing and contrasting the behavior of code-focused and language-focused models. We demonstrate that the current bottleneck in performance is due to LLMs' limited business and financial understanding, highlighting the value of a challenging benchmark for quantitative reasoning within this domain.

U.S. national security customers have begun to utilize large language models, including enterprise versions of ``off-the-shelf'' models (e.g., ChatGPT) familiar to the public. This uptake will likely accelerate. However, recent studies suggest that off-the-shelf large language models frequently suggest escalatory actions when prompted with geopolitical or strategic scenarios. We demonstrate two simple, non-technical interventions to control these tendencies. Introducing these interventions into the experimental wargame design of a recent study, we substantially reduce escalation throughout the game. Calls to restrict the use of large language models in national security applications are thus premature. The U.S. government is already, and will continue, employing large language models for scenario planning and suggesting courses of action. Rather than warning against such applications, this study acknowledges the imminent adoption of large language models, and provides actionable measures to align them with national security goals, including escalation management.

Named Entity Recognition and Disambiguation (NERD) systems have recently been widely researched to deal with the significant growth of the Web. NERD systems are crucial for several Natural Language Processing (NLP) tasks such as summarization, understanding, and machine translation. However, there is no standard interface specification, i.e. these systems may vary significantly either for exporting their outputs or for processing the inputs. Thus, when a given company desires to implement more than one NERD system, the process is quite exhaustive and prone to failure. In addition, industrial solutions demand critical requirements, e.g., large-scale processing, completeness, versatility, and licenses. Commonly, these requirements impose a limitation, making good NERD models to be ignored by companies. This paper presents TANKER, a distributed architecture which aims to overcome scalability, reliability and failure tolerance limitations related to industrial needs by combining NERD systems. To this end, TANKER relies on a micro-services oriented architecture, which enables agile development and delivery of complex enterprise applications. In addition, TANKER provides a standardized API which makes possible to combine several NERD systems at once.

The general capabilities of Large Language Models (LLM) highly rely on the composition and selection on extensive pretraining datasets, treated as commercial secrets by several institutions. To mitigate this issue, we open-source the details of a universally applicable data processing pipeline and validate its effectiveness and potential by introducing a competitive LLM baseline. Specifically, the data processing pipeline consists of broad collection to scale up and reweighting to improve quality. We then pretrain a 7B model BaichuanSEED with 3T tokens processed by our pipeline without any deliberate downstream task-related optimization, followed by an easy but effective supervised fine-tuning stage. BaichuanSEED demonstrates consistency and predictability throughout training and achieves comparable performance on comprehensive benchmarks with several commercial advanced large language models, such as Qwen1.5 and Llama3. We also conduct several heuristic experiments to discuss the potential for further optimization of downstream tasks, such as mathematics and coding.

Robotic Process Automation (RPA) systems face challenges in handling complex processes and diverse screen layouts that require advanced human-like decision-making capabilities. These systems typically rely on pixel-level encoding through drag-and-drop or automation frameworks such as Selenium to create navigation workflows, rather than visual understanding of screen elements. In this context, we present SmartFlow, an AI-based RPA system that uses pre-trained large language models (LLMs) coupled with deep-learning based image understanding. Our system can adapt to new scenarios, including changes in the user interface and variations in input data, without the need for human intervention. SmartFlow uses computer vision and natural language processing to perceive visible elements on the graphical user interface (GUI) and convert them into a textual representation. This information is then utilized by LLMs to generate a sequence of actions that are executed by a scripting engine to complete an assigned task. To assess the effectiveness of SmartFlow, we have developed a dataset that includes a set of generic enterprise applications with diverse layouts, which we are releasing for research use. Our evaluations on this dataset demonstrate that SmartFlow exhibits robustness across different layouts and applications. SmartFlow can automate a wide range of business processes such as form filling, customer service, invoice processing, and back-office operations. SmartFlow can thus assist organizations in enhancing productivity by automating an even larger fraction of screen-based workflows. The demo-video and dataset are available at https://smartflow-4c5a0a.webflow.io/.

Process Reward Models (PRMs) have emerged as a promising approach to enhance the reasoning quality of Large Language Models (LLMs) by assigning fine-grained scores to intermediate reasoning steps within a solution trajectory. However, existing PRMs predominantly adopt a unidirectional left-to-right (L2R) evaluation paradigm, which limits their ability to leverage global context, making it challenging to verify the consistency of earlier steps based on later ones. In light of these challenges, we propose a novel bidirectional evaluation paradigm, named Bidirectional Process Reward Model (BiPRM). BiPRM seamlessly incorporates a parallel right-to-left (R2L) evaluation stream alongside the conventional L2R flow, enabling later reasoning steps to help assess earlier ones in real time. Notably, the built-in R2L evaluation is implemented solely through prompt modifications that reverse the original reasoning trajectory, without any additional parameters or inference latency introduced. This ensures BiPRM remains both efficient and broadly compatible with existing PRM studies. We conduct extensive experiments on two mathematical reasoning benchmarks using samples generated by three different policy models. Our method, BiPRM, is evaluated across three backbones and three distinct PRM objectives. Across all settings, BiPRM consistently outperforms unidirectional baselines, achieving up to a 31.9% improvement in stepwise reward evaluation. Generally, our results highlight BiPRM's effectiveness, robustness, and general applicability, offering a promising new direction for process-based reward modeling.

This paper presents our efforts to democratize ChatGPT across language. We release a large language model "Phoenix", achieving competitive performance among open-source English and Chinese models while excelling in languages with limited resources (covering both Latin and non-Latin languages). We believe this work will be beneficial to make ChatGPT more accessible, especially in countries where people cannot use ChatGPT due to restrictions from OpenAI or local goverments. Our data, code, and models are available at https://github.com/FreedomIntelligence/LLMZoo.

Large Language Models (LLMs) have become a milestone in the field of artificial intelligence and natural language processing. However, their large-scale deployment remains constrained by the need for significant computational resources. This work proposes starting from a base model to explore and combine data processing and careful data selection techniques, training strategies, and architectural adjustments to improve the efficiency of LLMs in resource-constrained environments and within a delimited knowledge base. The methodological approach included defining criteria for building reliable datasets, conducting controlled experiments with different configurations, and systematically evaluating the resulting variants in terms of capability, versatility, response time, and safety. Finally, comparative tests were conducted to measure the performance of the developed variants and to validate the effectiveness of the proposed strategies. This work is based on the master's thesis in Systems and Computer Engineering titled "Efficient Strategy for Improving the Capabilities of Large Language Models (LLMs)".

Recently, we have witnessed the rapid development of large language models, which have demonstrated excellent capabilities in the downstream task of code generation. However, despite their potential, LLM-based code generation still faces numerous technical and evaluation challenges, particularly when embedded in real-world development. In this paper, we present our vision for current research directions, and provide an in-depth analysis of existing studies on this task. We propose a six-layer vision framework that categorizes code generation process into distinct phases, namely Input Phase, Orchestration Phase, Development Phase, and Validation Phase. Additionally, we outline our vision workflow, which reflects on the currently prevalent frameworks. We systematically analyse the challenges faced by large language models, including those LLM-based agent frameworks, in code generation tasks. With these, we offer various perspectives and actionable recommendations in this area. Our aim is to provide guidelines for improving the reliability, robustness and usability of LLM-based code generation systems. Ultimately, this work seeks to address persistent challenges and to provide practical suggestions for a more pragmatic LLM-based solution for future code generation endeavors.

The NLP pipeline has evolved dramatically in the last few years. The first step in the pipeline is to find suitable annotated datasets to evaluate the tasks we are trying to solve. Unfortunately, most of the published datasets lack metadata annotations that describe their attributes. Not to mention, the absence of a public catalogue that indexes all the publicly available datasets related to specific regions or languages. When we consider low-resource dialectical languages, for example, this issue becomes more prominent. In this paper we create Masader, the largest public catalogue for Arabic NLP datasets, which consists of 200 datasets annotated with 25 attributes. Furthermore, We develop a metadata annotation strategy that could be extended to other languages. We also make remarks and highlight some issues about the current status of Arabic NLP datasets and suggest recommendations to address them.

Predicting the next activity of a running process is an important aspect of process management. Recently, artificial neural networks, so called deep-learning approaches, have been proposed to address this challenge. This demo paper describes a software application that applies the Tensorflow deep-learning framework to process prediction. The software application reads industry-standard XES files for training and presents the user with an easy-to-use graphical user interface for both training and prediction. The system provides several improvements over earlier work. This demo paper focuses on the software implementation and describes the architecture and user interface.

MIRACL (Multilingual Information Retrieval Across a Continuum of Languages) is a multilingual dataset we have built for the WSDM 2023 Cup challenge that focuses on ad hoc retrieval across 18 different languages, which collectively encompass over three billion native speakers around the world. These languages have diverse typologies, originate from many different language families, and are associated with varying amounts of available resources -- including what researchers typically characterize as high-resource as well as low-resource languages. Our dataset is designed to support the creation and evaluation of models for monolingual retrieval, where the queries and the corpora are in the same language. In total, we have gathered over 700k high-quality relevance judgments for around 77k queries over Wikipedia in these 18 languages, where all assessments have been performed by native speakers hired by our team. Our goal is to spur research that will improve retrieval across a continuum of languages, thus enhancing information access capabilities for diverse populations around the world, particularly those that have been traditionally underserved. This overview paper describes the dataset and baselines that we share with the community. The MIRACL website is live at http://miracl.ai/.

Large Language Models (LLMs), with their exceptional ability to handle a wide range of tasks, have driven significant advancements in tackling reasoning and planning tasks, wherein decomposing complex problems into executable workflows is a crucial step in this process. Existing workflow evaluation frameworks either focus solely on holistic performance or suffer from limitations such as restricted scenario coverage, simplistic workflow structures, and lax evaluation standards. To this end, we introduce WorFBench, a unified workflow generation benchmark with multi-faceted scenarios and intricate graph workflow structures. Additionally, we present WorFEval, a systemic evaluation protocol utilizing subsequence and subgraph matching algorithms to accurately quantify the LLM agent's workflow generation capabilities. Through comprehensive evaluations across different types of LLMs, we discover distinct gaps between the sequence planning capabilities and graph planning capabilities of LLM agents, with even GPT-4 exhibiting a gap of around 15%. We also train two open-source models and evaluate their generalization abilities on held-out tasks. Furthermore, we observe that the generated workflows can enhance downstream tasks, enabling them to achieve superior performance with less time during inference. Code and dataset will be available at https://github.com/zjunlp/WorFBench.

Africa has over 2000 languages. Despite this, African languages account for a small portion of available resources and publications in Natural Language Processing (NLP). This is due to multiple factors, including: a lack of focus from government and funding, discoverability, a lack of community, sheer language complexity, difficulty in reproducing papers and no benchmarks to compare techniques. To begin to address the identified problems, MASAKHANE, an open-source, continent-wide, distributed, online research effort for machine translation for African languages, was founded. In this paper, we discuss our methodology for building the community and spurring research from the African continent, as well as outline the success of the community in terms of addressing the identified problems affecting African NLP.

Traditional banks face increasing competition from FinTechs in the rapidly evolving financial ecosystem. Raising operational efficiency is vital to address this challenge. Our study aims to improve the efficiency of document-intensive business processes in banking. To that end, we first review the landscape of business documents in the retail segment. Banking documents often contain text, layout, and visuals, suggesting that document analytics and process automation require more than plain natural language processing (NLP). To verify this and assess the incremental value of visual cues when processing business documents, we compare a recently proposed multimodal model called LayoutXLM to powerful text classifiers (e.g., BERT) and large language models (e.g., GPT) in a case study related to processing company register extracts. The results confirm that incorporating layout information in a model substantially increases its performance. Interestingly, we also observed that more than 75% of the best model performance (in terms of the F1 score) can be achieved with as little as 30% of the training data. This shows that the demand for data labeled data to set up a multi-modal model can be moderate, which simplifies real-world applications of multimodal document analytics. Our study also sheds light on more specific practices in the scope of calibrating a multimodal banking document classifier, including the need for fine-tuning. In sum, the paper contributes original empirical evidence on the effectiveness and efficiency of multi-model models for document processing in the banking business and offers practical guidance on how to unlock this potential in day-to-day operations.

Neural Machine Translation (NMT) is an open vocabulary problem. As a result, dealing with the words not occurring during training (a.k.a. out-of-vocabulary (OOV) words) have long been a fundamental challenge for NMT systems. The predominant method to tackle this problem is Byte Pair Encoding (BPE) which splits words, including OOV words, into sub-word segments. BPE has achieved impressive results for a wide range of translation tasks in terms of automatic evaluation metrics. While it is often assumed that by using BPE, NMT systems are capable of handling OOV words, the effectiveness of BPE in translating OOV words has not been explicitly measured. In this paper, we study to what extent BPE is successful in translating OOV words at the word-level. We analyze the translation quality of OOV words based on word type, number of segments, cross-attention weights, and the frequency of segment n-grams in the training data. Our experiments show that while careful BPE settings seem to be fairly useful in translating OOV words across datasets, a considerable percentage of OOV words are translated incorrectly. Furthermore, we highlight the slightly higher effectiveness of BPE in translating OOV words for special cases, such as named-entities and when the languages involved are linguistically close to each other.

Large language model (LLM)-based agents are widely deployed in user-facing services but remain error-prone in new tasks, tend to repeat the same failure patterns, and show substantial run-to-run variability. Fixing failures via environment-specific training or manual patching is costly and hard to scale. To enable self-evolving agents in user-facing service environments, we propose WISE-Flow, a workflow-centric framework that converts historical service interactions into reusable procedural experience by inducing workflows with prerequisite-augmented action blocks. At deployment, WISE-Flow aligns the agent's execution trajectory to retrieved workflows and performs prerequisite-aware feasibility reasoning to achieve state-grounded next actions. Experiments on ToolSandbox and τ^2-bench show consistent improvement across base models.

In natural language processing (NLP), there is a need for more resources in Portuguese, since much of the data used in the state-of-the-art research is in other languages. In this paper, we pretrain a T5 model on the BrWac corpus, an extensive collection of web pages in Portuguese, and evaluate its performance against other Portuguese pretrained models and multilingual models on three different tasks. We show that our Portuguese pretrained models have significantly better performance over the original T5 models. Moreover, we demonstrate the positive impact of using a Portuguese vocabulary. Our code and models are available at https://github.com/unicamp-dl/PTT5.

Large Language Models (LLMs) are increasingly being integrated into software development processes, with the potential to transform team workflows and productivity. This paper investigates how LLMs affect team collaboration throughout the Software Development Life Cycle (SDLC). We reframe and update a prior study with recent developments as of 2025, incorporating new literature and case studies. We outline the problem of collaboration hurdles in SDLC and explore how LLMs can enhance productivity, communication, and decision-making in a team context. Through literature review, industry examples, a team survey, and two case studies, we assess the impact of LLM-assisted tools (such as code generation assistants and AI-powered project management agents) on collaborative software engineering practices. Our findings indicate that LLMs can significantly improve efficiency (by automating repetitive tasks and documentation), enhance communication clarity, and aid cross-functional collaboration, while also introducing new challenges like model limitations and privacy concerns. We discuss these benefits and challenges, present research questions guiding the investigation, evaluate threats to validity, and suggest future research directions including domain-specific model customization, improved integration into development tools, and robust strategies for ensuring trust and security.

Recent advancements in Large Language Models (LLMs) have been reshaping Natural Language Processing (NLP) task in several domains. Their use in the field of Human Resources (HR) has still room for expansions and could be beneficial for several time consuming tasks. Examples such as time-off submissions, medical claims filing, and access requests are noteworthy, but they are by no means the sole instances. However, the aforementioned developments must grapple with the pivotal challenge of constructing a high-quality training dataset. On one hand, most conversation datasets are solving problems for customers not employees. On the other hand, gathering conversations with HR could raise privacy concerns. To solve it, we introduce HR-Multiwoz, a fully-labeled dataset of 550 conversations spanning 10 HR domains to evaluate LLM Agent. Our work has the following contributions: (1) It is the first labeled open-sourced conversation dataset in the HR domain for NLP research. (2) It provides a detailed recipe for the data generation procedure along with data analysis and human evaluations. The data generation pipeline is transferable and can be easily adapted for labeled conversation data generation in other domains. (3) The proposed data-collection pipeline is mostly based on LLMs with minimal human involvement for annotation, which is time and cost-efficient.

Natural language processing (NLP) has witnessed a profound impact of large language models (LLMs) that excel in a multitude of tasks. However, the limitation of LLMs in multilingual settings, particularly in underrepresented languages, remains a significant hurdle. This thesis aims to bridge the gap in NLP research and development by focusing on underrepresented languages. A comprehensive evaluation of LLMs is conducted to assess their capabilities in these languages, revealing the challenges of multilingual and multicultural generalization. Addressing the multilingual generalization gap, this thesis proposes data-and-compute-efficient methods to mitigate the disparity in LLM ability in underrepresented languages, allowing better generalization on underrepresented languages without the loss of task generalization ability. The proposed solutions cover cross-lingual continual instruction tuning, retrieval-based cross-lingual in-context learning, and in-context query alignment. Furthermore, a novel method to measure cultural values alignment between LLMs operating in different languages is proposed, ensuring cultural sensitivity and inclusivity. These contributions aim to enhance the multilingual and multicultural alignment of LLMs in underrepresented languages, ultimately advancing the NLP field toward greater equality and inclusiveness.

The rapid development of Large Language Models (LLMs) demonstrates remarkable multilingual capabilities in natural language processing, attracting global attention in both academia and industry. To mitigate potential discrimination and enhance the overall usability and accessibility for diverse language user groups, it is important for the development of language-fair technology. Despite the breakthroughs of LLMs, the investigation into the multilingual scenario remains insufficient, where a comprehensive survey to summarize recent approaches, developments, limitations, and potential solutions is desirable. To this end, we provide a survey with multiple perspectives on the utilization of LLMs in the multilingual scenario. We first rethink the transitions between previous and current research on pre-trained language models. Then we introduce several perspectives on the multilingualism of LLMs, including training and inference methods, model security, multi-domain with language culture, and usage of datasets. We also discuss the major challenges that arise in these aspects, along with possible solutions. Besides, we highlight future research directions that aim at further enhancing LLMs with multilingualism. The survey aims to help the research community address multilingual problems and provide a comprehensive understanding of the core concepts, key techniques, and latest developments in multilingual natural language processing based on LLMs.

The rapid evolution of large language models (LLMs) has transformed the competitive landscape in natural language processing (NLP), particularly for English and other data-rich languages. However, underrepresented languages like Cantonese, spoken by over 85 million people, face significant development gaps, which is particularly concerning given the economic significance of the Guangdong-Hong Kong-Macau Greater Bay Area, and in substantial Cantonese-speaking populations in places like Singapore and North America. Despite its wide use, Cantonese has scant representation in NLP research, especially compared to other languages from similarly developed regions. To bridge these gaps, we outline current Cantonese NLP methods and introduce new benchmarks designed to evaluate LLM performance in factual generation, mathematical logic, complex reasoning, and general knowledge in Cantonese, which aim to advance open-source Cantonese LLM technology. We also propose future research directions and recommended models to enhance Cantonese LLM development.

Enterprise Resource Planning (ERP) systems serve as the digital backbone of modern financial institutions, yet they continue to rely on static, rule-based workflows that limit adaptability, scalability, and intelligence. As business operations grow more complex and data-rich, conventional ERP platforms struggle to integrate structured and unstructured data in real time and to accommodate dynamic, cross-functional workflows. In this paper, we present the first AI-native, agent-based framework for ERP systems, introducing a novel architecture of Generative Business Process AI Agents (GBPAs) that bring autonomy, reasoning, and dynamic optimization to enterprise workflows. The proposed system integrates generative AI with business process modeling and multi-agent orchestration, enabling end-to-end automation of complex tasks such as budget planning, financial reporting, and wire transfer processing. Unlike traditional workflow engines, GBPAs interpret user intent, synthesize workflows in real time, and coordinate specialized sub-agents for modular task execution. We validate the framework through case studies in bank wire transfers and employee reimbursements, two representative financial workflows with distinct complexity and data modalities. Results show that GBPAs achieve up to 40% reduction in processing time, 94% drop in error rate, and improved regulatory compliance by enabling parallelism, risk control insertion, and semantic reasoning. These findings highlight the potential of GBPAs to bridge the gap between generative AI capabilities and enterprise-grade automation, laying the groundwork for the next generation of intelligent ERP systems.

Getting the most out of limited resources allows advances in natural language processing (NLP) research and practice while being conservative with resources. Those resources may be data, time, storage, or energy. Recent work in NLP has yielded interesting results from scaling; however, using only scale to improve results means that resource consumption also scales. That relationship motivates research into efficient methods that require less resources to achieve similar results. This survey relates and synthesises methods and findings in those efficiencies in NLP, aiming to guide new researchers in the field and inspire the development of new methods.

Recent multi-agent frameworks built upon large language models (LLMs) have demonstrated remarkable capabilities in complex task planning. However, in real-world enterprise environments, business workflows are typically composed through modularization and reuse of numerous subprocesses, resulting in intricate workflows characterized by lengthy and deeply nested execution paths. Such complexity poses significant challenges for LLM-driven orchestration, as extended reasoning chains and state-space explosions severely impact planning effectiveness and the proper sequencing of tool invocations. Therefore, developing an orchestration method with controllable structures capable of handling multi-layer nesting becomes a critical issue. To address this, we propose a novel structure-driven orchestration framework Self-Organizing Agent Network (SOAN). SOAN incrementally builds a formalized agent network by identifying and encapsulating structural units as independent agents, enhancing modularity and clarity in orchestration. Extensive evaluations were performed using multiple benchmarks as well as a real-world enterprise workflow dataset. Experimental results demonstrate that SOAN significantly outperforms state-of-the-art methods in terms of adaptability, fault tolerance, and execution efficiency.

The increasing prevalence of mental health disorders globally highlights the urgent need for effective digital screening methods that can be used in multilingual contexts. Most existing studies, however, focus on English data, overlooking critical mental health signals that may be present in non-English texts. To address this important gap, we present the first survey on the detection of mental health disorders using multilingual social media data. We investigate the cultural nuances that influence online language patterns and self-disclosure behaviors, and how these factors can impact the performance of NLP tools. Additionally, we provide a comprehensive list of multilingual data collections that can be used for developing NLP models for mental health screening. Our findings can inform the design of effective multilingual mental health screening tools that can meet the needs of diverse populations, ultimately improving mental health outcomes on a global scale.

The translation of natural language questions to SQL queries has attracted growing attention, in particular in connection with transformers and similar language models. A large number of techniques are geared towards the English language; in this work, we thus investigated translation to SQL when input questions are given in the Portuguese language. To do so, we properly adapted state-of-the-art tools and resources. We changed the RAT-SQL+GAP system by relying on a multilingual BART model (we report tests with other language models), and we produced a translated version of the Spider dataset. Our experiments expose interesting phenomena that arise when non-English languages are targeted; in particular, it is better to train with original and translated training datasets together, even if a single target language is desired. This multilingual BART model fine-tuned with a double-size training dataset (English and Portuguese) achieved 83% of the baseline, making inferences for the Portuguese test dataset. This investigation can help other researchers to produce results in Machine Learning in a language different from English. Our multilingual ready version of RAT-SQL+GAP and the data are available, open-sourced as mRAT-SQL+GAP at: https://github.com/C4AI/gap-text2sql

Supply chain operations traditionally involve a variety of complex decision making problems. Over the last few decades, supply chains greatly benefited from advances in computation, which allowed the transition from manual processing to automation and cost-effective optimization. Nonetheless, business operators still need to spend substantial efforts in explaining and interpreting the optimization outcomes to stakeholders. Motivated by the recent advances in Large Language Models (LLMs), we study how this disruptive technology can help bridge the gap between supply chain automation and human comprehension and trust thereof. We design -- a framework that accepts as input queries in plain text, and outputs insights about the underlying optimization outcomes. Our framework does not forgo the state-of-the-art combinatorial optimization technology, but rather leverages it to quantitatively answer what-if scenarios (e.g., how would the cost change if we used supplier B instead of supplier A for a given demand?). Importantly, our design does not require sending proprietary data over to LLMs, which can be a privacy concern in some circumstances. We demonstrate the effectiveness of our framework on a real server placement scenario within Microsoft's cloud supply chain. Along the way, we develop a general evaluation benchmark, which can be used to evaluate the accuracy of the LLM output in other scenarios.

Background. The rapid and growing popularity of machine learning (ML) applications has led to an increasing interest in MLOps, that is, the practice of continuous integration and deployment (CI/CD) of ML-enabled systems. Aims. Since changes may affect not only the code but also the ML model parameters and the data themselves, the automation of traditional CI/CD needs to be extended to manage model retraining in production. Method. In this paper, we present an initial investigation of the MLOps practices implemented in a set of ML-enabled systems retrieved from GitHub, focusing on GitHub Actions and CML, two solutions to automate the development workflow. Results. Our preliminary results suggest that the adoption of MLOps workflows in open-source GitHub projects is currently rather limited. Conclusions. Issues are also identified, which can guide future research work.

We present a system that uses LLMs as a tool in the development of Constructed Languages. The system is modular in that one first creates a target phonology for the language using an agentic approach that refines its output at each step with commentary feedback on its previous attempt. Next, a set of sentences is 'translated' from their English original into a morphosyntactic markup that reflects the word order and morphosyntactic feature specifications of the desired target language, with affixes represented as morphosyntactic feature bundles. From this translated corpus, a lexicon is constructed using the phonological model and the set of morphemes (stems and affixes) extracted from the 'translated' sentences. The system is then instructed to provide an orthography for the language, using an existing script such as Latin or Cyrillic. Finally, the system writes a brief grammatical handbook of the language. The system can also translate further sentences into the target language. Our goal is twofold. First, we hope that these tools will be fun to use for creating artificially constructed languages. Second, we are interested in exploring what LLMs 'know' about language-not what they know about any particular language or linguistic phenomenon, but how much they know about and understand language and linguistic concepts. As we shall see, there is a fairly wide gulf in capabilities both among different LLMs and among different linguistic specifications, with it being notably easier for systems to deal with more common patterns than rarer ones. An additional avenue that we explore is the application of our approach to translating from high-resource into low-resource languages. While the results so far are mostly negative, we provide some evidence that an improved version of the present system could afford some real gains in such tasks. https://github.com/SakanaAI/IASC

Large language models, sometimes referred to as foundation models, have transformed multiple fields of research. However, smaller languages risk falling behind due to high training costs and small incentives for large companies to train these models. To combat this, the Danish Foundation Models project seeks to provide and maintain open, well-documented, and high-quality foundation models for the Danish language. This is achieved through broad cooperation with public and private institutions, to ensure high data quality and applicability of the trained models. We present the motivation of the project, the current status, and future perspectives.

Agentic AI represents a significant shift in how intelligence is applied within organizations, moving beyond AI-assisted tools toward autonomous systems capable of reasoning, decision-making, and coordinated action across workflows. As these systems mature, they have the potential to automate a substantial share of manual organizational processes, fundamentally reshaping how work is designed, executed, and governed. Although many organizations have adopted AI to improve productivity, most implementations remain limited to isolated use cases and human-centered, tool-driven workflows. Despite increasing awareness of agentic AI's strategic importance, engineering teams and organizational leaders often lack clear guidance on how to operationalize it effectively. Key challenges include an overreliance on traditional software engineering practices, limited integration of business-domain knowledge, unclear ownership of AI-driven workflows, and the absence of sustainable human-AI collaboration models. Consequently, organizations struggle to move beyond experimentation, scale agentic systems, and align them with tangible business value. Drawing on practical experience in designing and deploying agentic AI workflows across multiple organizations and business domains, this paper proposes a pragmatic framework for transitioning organizational functions from manual processes to automated agentic AI systems. The framework emphasizes domain-driven use case identification, systematic delegation of tasks to AI agents, AI-assisted construction of agentic workflows, and small, AI-augmented teams working closely with business stakeholders. Central to the approach is a human-in-the-loop operating model in which individuals act as orchestrators of multiple AI agents, enabling scalable automation while maintaining oversight, adaptability, and organizational control.

In this paper, we aim to do code completion based on implementing a Neural Network from Li et. al.. Our contribution is that we use an encoding that is in-between character and word encoding called Byte Pair Encoding (BPE). We use this on the source code files treating them as natural text without first going through the abstract syntax tree (AST). We have implemented two models: an attention-enhanced LSTM and a pointer network, where the pointer network was originally introduced to solve out of vocabulary problems. We are interested to see if BPE can replace the need for the pointer network for code completion.

This study proposes the design and implementation of a multimodal LLM-based Multi-Agent System (MAS) leveraging a No-Code platform to address the practical constraints and significant entry barriers associated with AI adoption in enterprises. Advanced AI technologies, such as Large Language Models (LLMs), often pose challenges due to their technical complexity and high implementation costs, making them difficult for many organizations to adopt. To overcome these limitations, this research develops a No-Code-based Multi-Agent System designed to enable users without programming knowledge to easily build and manage AI systems. The study examines various use cases to validate the applicability of AI in business processes, including code generation from image-based notes, Advanced RAG-based question-answering systems, text-based image generation, and video generation using images and prompts. These systems lower the barriers to AI adoption, empowering not only professional developers but also general users to harness AI for significantly improved productivity and efficiency. By demonstrating the scalability and accessibility of No-Code platforms, this study advances the democratization of AI technologies within enterprises and validates the practical applicability of Multi-Agent Systems, ultimately contributing to the widespread adoption of AI across various industries.

In the digital age, the dynamics of customer service are evolving, driven by technological advancements and the integration of Large Language Models (LLMs). This research paper introduces a groundbreaking approach to automating customer service using LangChain, a custom LLM tailored for organizations. The paper explores the obsolescence of traditional customer support techniques, particularly Frequently Asked Questions (FAQs), and proposes a paradigm shift towards responsive, context-aware, and personalized customer interactions. The heart of this innovation lies in the fusion of open-source methodologies, web scraping, fine-tuning, and the seamless integration of LangChain into customer service platforms. This open-source state-of-the-art framework, presented as "Sahaay," demonstrates the ability to scale across industries and organizations, offering real-time support and query resolution. Key elements of this research encompass data collection via web scraping, the role of embeddings, the utilization of Google's Flan T5 XXL, Base and Small language models for knowledge retrieval, and the integration of the chatbot into customer service platforms. The results section provides insights into their performance and use cases, here particularly within an educational institution. This research heralds a new era in customer service, where technology is harnessed to create efficient, personalized, and responsive interactions. Sahaay, powered by LangChain, redefines the customer-company relationship, elevating customer retention, value extraction, and brand image. As organizations embrace LLMs, customer service becomes a dynamic and customer-centric ecosystem.

Large language models (LLMs) mark a key shift in natural language processing (NLP), having advanced text generation, translation, and domain-specific reasoning. Closed-source models like GPT-4, powered by proprietary datasets and extensive computational resources, lead with state-of-the-art performance today. However, they face criticism for their "black box" nature and for limiting accessibility in a manner that hinders reproducibility and equitable AI development. By contrast, open-source initiatives like LLaMA and BLOOM prioritize democratization through community-driven development and computational efficiency. These models have significantly reduced performance gaps, particularly in linguistic diversity and domain-specific applications, while providing accessible tools for global researchers and developers. Notably, both paradigms rely on foundational architectural innovations, such as the Transformer framework by Vaswani et al. (2017). Closed-source models excel by scaling effectively, while open-source models adapt to real-world applications in underrepresented languages and domains. Techniques like Low-Rank Adaptation (LoRA) and instruction-tuning datasets enable open-source models to achieve competitive results despite limited resources. To be sure, the tension between closed-source and open-source approaches underscores a broader debate on transparency versus proprietary control in AI. Ethical considerations further highlight this divide. Closed-source systems restrict external scrutiny, while open-source models promote reproducibility and collaboration but lack standardized auditing documentation frameworks to mitigate biases. Hybrid approaches that leverage the strengths of both paradigms are likely to shape the future of LLM innovation, ensuring accessibility, competitive technical performance, and ethical deployment.

Subword segmentation is widely used to address the open vocabulary problem in machine translation. The dominant approach to subword segmentation is Byte Pair Encoding (BPE), which keeps the most frequent words intact while splitting the rare ones into multiple tokens. While multiple segmentations are possible even with the same vocabulary, BPE splits words into unique sequences; this may prevent a model from better learning the compositionality of words and being robust to segmentation errors. So far, the only way to overcome this BPE imperfection, its deterministic nature, was to create another subword segmentation algorithm (Kudo, 2018). In contrast, we show that BPE itself incorporates the ability to produce multiple segmentations of the same word. We introduce BPE-dropout - simple and effective subword regularization method based on and compatible with conventional BPE. It stochastically corrupts the segmentation procedure of BPE, which leads to producing multiple segmentations within the same fixed BPE framework. Using BPE-dropout during training and the standard BPE during inference improves translation quality up to 3 BLEU compared to BPE and up to 0.9 BLEU compared to the previous subword regularization.

Large language models (LLMs) are known to have the potential to generate harmful content, posing risks to users. While significant progress has been made in developing taxonomies for LLM risks and safety evaluation prompts, most studies have focused on monolingual contexts, primarily in English. However, language- and region-specific risks in bilingual contexts are often overlooked, and core findings can diverge from those in monolingual settings. In this paper, we introduce Qorgau, a novel dataset specifically designed for safety evaluation in Kazakh and Russian, reflecting the unique bilingual context in Kazakhstan, where both Kazakh (a low-resource language) and Russian (a high-resource language) are spoken. Experiments with both multilingual and language-specific LLMs reveal notable differences in safety performance, emphasizing the need for tailored, region-specific datasets to ensure the responsible and safe deployment of LLMs in countries like Kazakhstan. Warning: this paper contains example data that may be offensive, harmful, or biased.

Detecting anomalies is important for identifying inefficiencies, errors, or fraud in business processes. Traditional process mining approaches focus on analyzing 'flattened', sequential, event logs based on a single case notion. However, many real-world process executions exhibit a graph-like structure, where events can be associated with multiple cases. Flattening event logs requires selecting a single case identifier which creates a gap with the real event data and artificially introduces anomalies in the event logs. Object-centric process mining avoids these limitations by allowing events to be related to different cases. This study proposes a novel framework for anomaly detection in business processes that exploits graph neural networks and the enhanced information offered by object-centric process mining. We first reconstruct and represent the process dependencies of the object-centric event logs as attributed graphs and then employ a graph convolutional autoencoder architecture to detect anomalous events. Our results show that our approach provides promising performance in detecting anomalies at the activity type and attributes level, although it struggles to detect anomalies in the temporal order of events.